CVI: Settings for CRM Middleware

Procedure

Define RFC destinations.
- In SAP Customer Relationship Management (SAP CRM), create the RFC connection from SAP CRM to SAP ERP (transaction SM59):
  type: 'ABAP Connections'. Use a suitable ERP user, such as CRMOLTP.
- In SAP ERP, create the RFC connection from SAP ERP to SAP CRM (transaction SM59):
  type: 'ABAP Connections'. Use a suitable CRM user, such as RFC.
Note
Check the transaction SM30, view CRMRFCPAR, to see whether there is an entry for this connection to SAP CRM:
- User: CRM
- Object name: '*'
- RFC destination: here you enter the connection that you just created
- Load type: '*'
End of the note.
SAP CRM: Register the CSA* queues in the qRFC monitor.
Check whether queues with the name CSABUPA* (or CSA*) and R3A* exist.

Note
If CSA* is already active, you cannot add CSABUPA* because it is contained in CSA*. In this case, leave this as CSA*. Ensure that the queues are registered.

End of the note.
SAP CRM: Create sites and subscriptions for data distribution using the middleware (transaction SMOEAC).
Create a subscription to the following replication objects and publications for the ERP system:

Replication Object

Type

Publications

BUAG_MAIN

Simple Bulk

Business Agreements (MESG)

BUPA_MAIN

All Business Partners (MESG)

BUPA_REL

All Business Partner Relationships (MESG)

Caution
Do not create a subscription for the ERP system to publications with the replication object VEND_MAIN.

End of the caution.
Settings for the SAP Business Partner

Create number ranges for the SAP Business Partner and assign these to a grouping.

Note
You have to do this in both SAP CRM and SAP ERP. The groupings that you use in the CRM system for business partner distribution in the ERP system, must be identical in the ERP system, and vice versa. You use the grouping criteria to find the corresponding number ranges in the target system. The business partners do not have to have the same number in the CRM and ERP system. However, if this is required, make sure that you create number ranges in the CRM and ERP system that are large enough. In the target system (such as SAP ERP), use external number assignment to assign a number range to each grouping criterion used for identical numbering. In the ERP system, you can also activate the function module COM_BUPA_MWX_MAP_NUMRANGE as described below.

End of the note.

Replication Object	Type	Publications
BUAG_MAIN	Simple Bulk	Business Agreements (MESG)
BUPA_MAIN	All Business Partners (MESG)
BUPA_REL	All Business Partner Relationships (MESG)

CRM outbound

SAP CRM: Activate the function modules for data distribution (transaction SM30, view V_BUT_CALL_FU).

In SAP CRM, activate BDoc generation for the middleware. Activate the following function modules by setting the Call indicator. The item numbers determine the sequence in which the function modules with the same event and object are executed within a group. The sequence is important only if the absolute values of the items can differ from one another.

Event	Object	Item	Function Module	Call
CRMOU	BUPA	1000000	BUPA_OUTBOUND_BPS_FILL_CENTRAL	X
		1200000	CRM_BUPA_OUTB_BPS_FILL_MD	X
		1300000	CRM_BUPA_BDOC_BPS_FILL_DATA	X
		2000000	ABA_FSBP_OUTBOUND_BPS_FILL	X
	BUPR	1000000	BUPA_OUTBOUND_BPR_FILL_CENTRAL	X
		1200000	CRM_BUPA_OUTB_BPR_FILL_MD	X
		1300000	CRM_BUPA_BDOC_BPR_FILL_DATA	X
BPOUT	BUPA	200000	BUPA_MWX_BDOC_CREATE_MAIN	X
BPOUT	BUPR	100000	BUPA_MWX_BDOC_CREATE_REL	X
CLEAR	BUPA	1000000	BUPA_OUTBOUND_CLEAR_FLAGS	X
CLEAR	BUPA	2000000	ABA_FSBP_OUTBOUND_CLEAR_FLAGS	X

Note Note

Do not activate the following function modules in the CRM system if you use the Leasing scenario; that is, do not set the Call indicator. However, do not delete any entries from the table because the function modules can be used for other purposes.

Event	Object	Item	Function Module
CRMOU	BUPA	Any	CRM_BUPA_BDOC_BPS_FILL_VENDOR
CRMOU	BUPA		ABA_FSBP_EMP_TO_ROLE_OUTBOUND
BPOUT	BUPA		VEND_MWX_CREATE_MAIN_BDOC
			BUPA_OUTBOUND_MAIN*)
			BUPA_OUTBOUND_ALE_MAIN
	BUPR		UDM_OUTBOUND_ALE_REL
			BUPA_OUTBOUND_REL*)
			BUPA_OUTBOUND_ALE_REL
	BUPX		MDS_BUPA_OUTBOUND
R3AOU	BUPA		BUPA_MWX_BDOC_UP_CURRSTATE_SET
XIOUT	BUPA		Any *)
	BUPR		Any *)

*) If an XI distribution of business partners is required for other systems (ERP systems or third-party systems), you have to activate these function modules. In this case, ensure that XI does not distribute the business partner data to the same ERP system as the middleware.

End of the note.

ERP inbound and synchronization

SAP ERP: Call the transaction SM30, table CRMSUBTAB, and check whether the following entries have been made. Set the Inactive indicator as below:

User	Object Name	Upload/Download	Object Class	Function Module	Inactive
CRM	BUPA_MAIN	U	BUPA	FSL_BUPA_MAIN_INBOUND
CRM	BUPA_MAIN	U	BUPA	COM_BUAG_MAIN_INBOUND
CRM	BUPA_REL	U	BUPA	COM_BUPA_REL_INBOUND
CRM	VEND_MAIN	U	BUPA	COM_VEND_MAIN_INBOUND	X

Define function modules for data exchange

SAP ERP: Call the transaction SM30, view COM_BUPA_CALL_FU, and activate the following function modules by setting the Call indicator.

Event	Object	Item	Function Module	Call
R3OBI	BUPA	1000100	FSL_BUPA_MAIN_BP_INBOUND	X
	BUPA	1000100	FILA_BUPA_MAIN_BP_INBOUND	X
	BUPR	1000000	COM_BUPA_REL_BP_INBOUND	X
R3IN	BUPA	800	FSL_BUPA_INBOUND_FILTER_IDENT	X*)
		800	FILA_BUPA_INBOUND_FILTER_IDENT	X*)
		900	FSL_BUPA_INBOUND_MWX_ADD_ROLES	X
		900	FILA_BUPA_INBOUND_ADD_ROLES	X
		1000	FSC_BUPA_MWX_FILTER_MAIN	X
		10000	COM_BUPA_MWX_FILTER_MAIN	X
	BUPR	10000	COM_BUPA_MWX_FILTER_REL	X
	BUPR	100000	COM_BUPA_MWX_MAP_REL_CENTRAL	X

*) Activate only if the identification types CRM002 and CRM004 are not used in the ERP system.

If you want to use the same numbers that you used in the CRM system for the SAP Business Partner in the ERP system, you have to activate the following check module. If a business partner created in the ERP system does not receive the same number, this function module terminates processing and creates a BDoc error that you can view in the CRM system.

Event	Object	Item	Function Module	Call
R3IN	BUPA	50000	COM_BUPA_MWX_MAP_NUMRANGE	X

Note Note

Do not activate the following functions modules in the CRM system if you use full service leasing; that is, do not set the Call indicator. However, do not delete any entries from the table because the function modules can be used for other purposes.

Event	Object	Item	Function Module	Call
R3OBI	BUPA	Any	COM_BUPA_MAIN_BP_INBOUND
	BUPA		PI_BP_PROXY_BAPI_CUSTOMER
	BUPR		PI_BP_PROXY_BAPI_CUSTOMER
	VEND		PI_BP_PROXY_BAPI_VENDOR
R3IN	BUPA		COM_BUPA_MWX_MAP_MAIN_CENTRAL
R3IN	BUPA		FSL_BUPA_MWX_MAP_MAIN_CENTRAL	*)

*) Obsolete, do not use this entry. Delete this entry but do not delete any other entries.

End of the note.

SAP ERP: Activate function modules

SAP ERP: Call the transaction SM30, view V_BUT_CALL_FU, and activate the following function modules by setting the Call indicator. The item numbers determine the sequence in which the function modules with the same event and object are executed within a group. The sequence is important only if the absolute values of the items can differ from one another.

Event	Object	Item	Function Module	Call
CRMIN	BUPA	1000000	BUPA_INBOUND_MAIN_CENTRAL	X
CRMIN	BUPA	2000000	ABA_FSBP_INBOUND_MAIN	X
	BUPR	1000000	BUPA_INBOUND_REL_CENTRAL	X
CRMOU	BUPA	1000000	BUPA_OUTBOUND_BPS_FILL_CENTRAL	X
CRMOU	BUPR	1000000	BUPA_OUTBOUND_BPR_FILL_CENTRAL	X
BPOUT	BUPX	1000000	MDS_BUPA_OUTBOUND	X

(The CRMOU and BPOUT events are relevant for internal synchronization via CVI.)

Other function modules may be required, such as for the MERGE event.

Caution Caution

If you use the Leasing scenario, do not activate the following function module in the CRM system; that is, do not set the Call indicator.

Event	Object	Item	Function Module	Call
CRMIN	BUPR	Any	FS_BPREL_DIST_CRITERIA_ROLE

End of the caution.