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Function documentation Sales Returns Settlement Locate the document in its SAP Library structure


Once processing of the analysis document is complete (analysis items created and processed), you can start the settlement.

The Customizing settings determine whether or not you have to completely analyze all the order items of the sales returns document. You can also allow partial analysis at the order or item level in Customizing. You can configure these settings in the Customizing table Document Types for Sales Returns.


To settle sales returns, press the Settle order or Settle item button in the Analysis of sales returns screen. The system processes all the analysis items in the document that have not been settled yet.


During settlement of the sales returns, the system generates documents to continue with the business process. The system generates the corresponding orders for the credit memo request (SAP SD documents) and documents for warehouse stock postings (SAP MM documents) based on the results of the analysis.


You assign the corresponding document types in the Customizing table Document Types for Sales Returns. (SAP Reference IMG: Sales and Distribution ® Sales ® Sales Returns ® Document types for sales returns).

You define the movement types that generate the SAP MM documents SAP R/3 Customizing. (SAP Reference IMG: Materials Management ® Inventory Management and Physical Inventory ® Movement Types ® Copy, Change Movement Types).


The system processes the following steps automatically:

·        The system creates an order for the credit memo request

·        The system creates material document(s)

·        The system generates the log

·        The system updates the document flow


The system generates SD orders and MM documents during the sales returns settlement. If you attempt to conduct a large number of settlements in dialog mode, this may take a while. You will not be able to perform any other settlements in dialog mode during this time. We therefore recommend performing settlement in the background.
If you want to use the Background Settlement function, you have to schedule program /BEV1/SR_BATCH_PROCESSING with the desired frequency in SAP background processing. We recommend scheduling the program periodically (for example, every day or every X hours) and at a time when the system load is otherwise low (at night, for example). If you configure the system as described above, you will keep the processing times short.
Should errors occur during settlement in the background, you will be sent an appropriate express mail.


You specify the recipients of the express mails in the Customizing table Recipient for Express Mail From Background Processing.




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