Prerequisites
You can enter a credit or debit memo request in one of the following ways:
-
Sales orders-
Contracts-
Contract release orders-
Billing documentsProcedure
Use the same procedure that you use for
creating sales orders. You can use the following order types in the standard system:For more information on creating credit or debit memo requests with reference to preceding documents, see
Creating a Sales Order With Reference.The following entries are important for creating a request:
If the credit memo request refers only to part of the billed or ordered quantity, you can adjust the target quantity in the credit memo request accordingly. If you enter another credit memo request with reference to the billing document or the underlying sales order, the system informs you of the quantity which has already been credited.
Result
After you have
released a credit or memo debit request , you can create a credit or debit memo.To create the credit memo with reference to a credit memo request, use the procedure for creating a credit memo. For more information on sales documents, see