Purpose
You can uses a free of charge delivery to send materials free of charge to your customer.
Process Flow
The system cannot create a delivery without a sales document, so you have to create a free of charge delivery as a type of sales document.
In Customizing you can block the free of charge delivery from being delivered. Go to Sales
The following graphic displays the document flow for creating a free of charge delivery:
Result
Once you have approved the free of charge delivery, you can create a delivery.