Deleting a Customer Master Record
You mark a customer master record for deletion if, for example, you no longer maintain business relationships with the customer. By using the deletion indicator you mark the customer master record, so that the corresponding reorganization program later recognizes this master record and deletes it from the file. The master record is only deleted after all dependent data has been deleted.
The deletion indicator can be recognized by warning and error messages (for example, when entering a sales order).
Steps
To mark a customer master record of a sold-to party for deletion, use the following steps:
You reach the Mark for Deletion Customer: Initial Screen.
If you specify a sales area, you can mark the customer for deletion for selected sales areas on the next data screen. If you do not specify a sales area, you can mark the customer generally for deletion, i.e. for all sales areas, on the next data screen.
You return to the screen Mark for Deletion Customer: Initial screen and receive the message in the message area Changes have been made.
Removing the Deletion Indicator in a Customer Master Record
You can cancel a block in a customer master record by removing the block indicators.
To do this, proceed exactly as if you wanted to set a deletion indicator. As soon as you reach the data screen Mark for Deletion Customer: Details Screen, you can remove the indicator and save the master record. You receive a message that the changes have been made. The deletion indicator has been removed.You can also set a deletion indicator when you are in the customer master record by selecting Extras ® Deletion indicators in the customer master record change mode and then entering the deletion indicator.