Prerequisites
You must have created master records for the customers that you want to use in the hierarchy. For further information, see
Creating Customer Master Records or Account groups in Customer Hierarchies.You reach
Customer Hierarchy Maintenance.Creating Entry Nodes
If you want to create a new customer hierarchy, the area of the screen in which the overview tree is normally shown, is empty. Proceed as follows:
If you create the node at the highest level of the customer hierarchy, you do not need to enter data in the Higher-level customer area.
The system shows the customer at the highest point in the hierarchy.
Assigning Further Hierarchy Customers
To mark a customer, click on the symbol at the beginning of the line, so that the whole line is highlighted.
The customer data appears in the right-hand side of the Assignments screen area in the higher-level customer area.
Choose Copy.
The system shows the customer at the corresponding point in the hierarchy.