A store order triggers the procurement of goods, for which follow-on documents can be created in the following ways:

• In dialog mode (online)
• In the background (offline)

• By external request

• By internal request

When store ordered are processed offline, the system checks the data received and adds any missing data. Once the data is complete, follow-on documents are generated. Purchase requisitions, purchase orders, deliveries without reference and sales orders are possible follow-on documents.

Offline store order processing is called from other areas. The documents generated include:

• Follow-on documents in replenishment planning

• Additionals purchase orders

• Purchase orders or purchase requisitions for investment buying

• Purchase orders during load building

• Follow-on documents during store order processing in SAP Retail Store

• Purchase orders, purchase requisitions, or deliveries for perishables planning

A customer master record for the store or customer in question must exist in the system before a store order can be initiated. A customer master record usually exists already for stores, but one must usually be created for an external customer.

There are no separate functions for creating a store order online. Existing transactions are used to create the document. To create a purchase order, for example, you use the transaction for creating a purchase order in Material Management. The remainder of this section therefore describes the functions for processing store orders offline and generating store order documents. These functions comprise the following:

• Processing store orders sent as IDocs
• Processing store orders sent using the methods of the business object "Store Order Service".

• Adding missing data where possible (for example, unit of measure or source of supply) in the store order IDocs.

• Creating a confirmation for the sender of a store order IDoc.

• Automatically generating or changing follow-on documents

• Creating a log for store order processing that can be evaluated via the POS interface monitor.

• Triggering workflow for documents that cannot be processed.