A quotation presents the customer with a legally binding offer for delivering a product or providing a service within certain fixed conditions. This offer is legally binding for the company within a specified time period.

A sales area can reply to a customer inquiry with a customer quotation or use it to refer to a business partner contact.

A customer quotation comprises one or more items that contain the quantity of a material or service that the customer asked for.

The total quantity can be subdivided between the schedule lines in different amounts and relevant delivery dates.

Items can be structured in a hierarchy so you can differentiate between batches, or explode combined materials (bills of material).

The valid conditions for an item are listed in the item conditions and can be derived individually from the conditions for the whole document.

Not only the customer but also other business partners can be specified as sold-to parties in different partner functions (for example, ship-to party).