| Customer Service (CS) |
| Management of the Installed Base |
| Serviceable Item as a Material |
| Serviceable Item as a Piece of Equipment |
| Serviceable Item as a Functional Location |
| Serviceable Item as a Bill of Material |
| Installed Base Management (CS-IB) |
| Installed Base |
| Creating an Installed Base |
| Creating an Installed Base with a Reference |
| Creating an Installed Base from Sales Data |
| Creating an Installed Base from Production Data |
| Displaying an Installed Base |
| Displaying an Installed Base from the Technical Object |
| Displaying an Installed Base from the Notification |
| Structure Processing of an Installed Base |
| Environment Display for the Installation |
| Technical Objects (CS-BD/PM-EQM) |
| Functional Locations (CS-BD/PM-EQM-FL) |
| Functional Location |
| Reference Functional Location |
| Creating a Reference Functional Location |
| Copying a Reference Functional Location |
| Changing and Displaying a Reference Functional Location |
| Activating/Deactivating Reference Functional Locat |
| Flagging a Reference Functional Location for Delet |
| Structure Indicator |
| Creation Functions for Functional Locations |
| Creating a Functional Location |
| Creating a Functional Location for the Reference Location |
| Creating a Functional Location Using a Copy Reference |
| Assigning a Superior Functional Location |
| Changing and Displaying a Functional Location |
| Renaming Functional Locations |
| Changing the Maintenance Plant in a Functional Loc |
| Activating/Deactivating Functional Locations |
| Flagging a Functional Location for Deletion |
| Alternative Labeling Systems |
| Configuring a Required Labeling System |
| Assigning an Alternative Label to a Functional Loc |
| Displaying Alternative Labels for a Functional Loc |
| Representing the Structure of a Whole System |
| Displaying Location Structures |
| List Editing for Functional and Reference Function |
| Creating Location Master Records Using List Editin |
| Creating Similar Structures |
| List Editing Using a Copy Reference |
| Replacing Location Labels |
| List Editing Using a Reference Functional Location |
| Consistency Check for Functional Location Data |
| Performing a Consistency Check |
| Equipment (CS-BD/PM-EQM-FL) |
| Equipment |
| Creating a Piece of Equipment |
| Using List Editing for Equipment |
| Changing a Piece of Equipment |
| Changing the Maintenance Plant |
| Change View Selection |
| Displaying an Equipment Master Record |
| Activating/Deactivating Equipment |
| Flagging a Piece of Equipment for Deletion |
| Displaying Usage Times |
| Displaying the Structure List and the Structure Gr |
| Equipment at Functional Locations |
| Installing/Dismantling Equipment from the Function |
| Installing Equipment |
| Dismantling Equipment |
| Replacing Equipment |
| Installing/Dismantling from the Equipment Master R |
| Installing Equipment |
| Dismantling Equipment |
| Replacing Equipment |
| Hierarchical Equipment Structure |
| Hierarchy System for Equipment |
| Installing Sub-Equipment in a Piece of Equipment |
| Installing Equipment in a Superior Piece of Equipment |
| Changing the Equipment Hierarchy |
| Changing the Hierarchy in the Superior Equipment Master Record |
| Installing Further Sub-Equipment |
| Deleting Pieces of Sub-Equipment |
| Replacing Sub-Equipment |
| Changing the Position Number |
| Changing the Hierarchy in the Sub-Equipment Master |
| Hierarchy Display for Equipment |
| Displaying the Whole Hierarchy |
| Displaying the Sub-Equipment Structure of an Indiv |
| Production Resources/Tools as Equipment |
| Creating Production Resources/Tools as Equipment |
| Creating PRT Usage Counters for Equipment |
| Releasing/Locking Production Resources/Tools |
| Fleet Object as Equipment |
| Fleet Management |
| Creating a Fleet Object as Equipment |
| Equipment as Units of Tangible Assets |
| Allocating Equipment to an Asset |
| Configuration Data |
| Configuring a Piece of Equipment as a Variant |
| Copying and Changing an Existing Configuration |
| Creating a New Configuration |
| Comparison: Equipment - Functional Location |
| Functions of Technical Objects |
| Data Transfer |
| Hierarchical Data Transfer |
| Horizontal Data Transfer |
| Data Transfer By System Rules |
| Individually-Defined Data Transfer |
| Data Transfer Sequence |
| Transferring Data from Dependent Fields |
| Transferring Data When Objects are Locked |
| Processing the Objects Immediately |
| Processing the Objects Later |
| Data Transfer for Subsequent Structure Changes |
| Data Transfer |
| Transferring Data From the Superior Equipment or L |
| Transferring Data From Installed Equipment |
| Displaying and Changing Data Origin |
| Displaying and Changing Data for Locations |
| Displaying Data Origin for Locations |
| Changing Data Origin for Locations |
| Displaying and Changing Data Origin for Equipment |
| Displaying Data Origin for Pieces of Equipment |
| Classification of Technical Objects |
| Creating and Changing Characteristics and Classes |
| Classifying Reference Functional Locations |
| Classifying Functional Locations |
| Classifying Equipment |
| Changing the Classification |
| Document Management for Technical Objects |
| Linking Master Records to Documents |
| Displaying Documents |
| Creating Multilingual Texts for Technical Objects |
| Entering Multilingual Short Texts |
| Entering Multilingual Long Texts |
| Administrative Information for Technical Objects |
| Displaying Administrative Information |
| Displaying the Action Log |
| Object Information |
| Calling up Object Information |
| Permit |
| Creating Data for the Permit |
| Assigning a Permit |
| Partner |
| Customizing for Partners |
| Partner Transfer |
| Creating a Partner for the Technical Object |
| Status Management |
| System Status |
| User Status |
| Displaying the Status and Transactions Allowed |
| Setting a User Status |
| Deactivating a User Status |
| Flagging Master Records for Deletion |
| Deactivating Master Records |
| Management of Technical Objects |
| Comparison: Structural Display – Product Structure Browser |
| Defining a Display Filter |
| Creating a Structure |
| Processing a Structure |
| Showing Environment Data |
| Hiding Object Dependencies |
| Managing Structural Changes |
| Information About Structural Changes |
| Measuring Points and Counters (CS-IB-MC/PM-EQM-SF-MPC) |
| Measuring Point |
| Counter |
| Measurement Document |
| Counter-Based Maintenance |
| Condition-Based Maintenance |
| Customer Exit IMRC0001 |
| Calling up Documentation for the Exit |
| Entering Measurement and Counter Readings |
 Entering Measurement and Counter Readings in the I |
| Entering Measurement and Counter Readings as Barcodes |
| Basic Functions |
| Creating Measuring Points and Counters |
| Creating Measuring Points When Processing a Technical Object |
| Creating a Measuring Point Directly |
| Creating Counters When Processing a Technical Object |
| Creating a Counter Directly |
| Classifying a Measuring Point/Counter |
| Defining a Measurement Range |
| Processing Measuring Points and Counters |
| Creating Measurement Documents |
| Processing Measurement Documents |
| Example for Reversing a Measurement Document |
| Additional Functions |
| Transfer of Measurement and Counter Readings |
| Defining Data for a Measurement/Counter Reading Transfer |
| Repeating a Measurement or Counter Reading Transfer |
| Defining a Measurement/Counter Reading Transfer for Copied Locat |
| Displaying the Transfer Hierarchy for a Key Date |
| Working With a Measurement Reading Entry List |
| Setting the Total Counter Reading Externally |
| Representing Counter Replacement |
| Converting Units of Measurement |
| Using the Conversion Function |
| Permits (CS-SE/PM-EQM-SF) |
| Working with Permits |
| Creating, Changing and Deleting a Permit as Master Data |
| Assignment of Permits |
| Assigning Permits |
| Displaying a Permit List |
| Changing an Assignment of Permits |
| Canceling an Assignment of Permits |
| Entering, Issuing and Canceling a Permit |
| SAP Business Partner (SAP BP) |
| Business Partner Category |
| Creating Business Partners |
| Changing/Displaying Business Partners |
| Business Partner Role (BP Role) |
| BP Role Contact Person |
| BP Role Prospect |
| BP Role Business Partner, General |
| GP-Rolle Mitarbeiter |
| GP-Rolle Organisationseinheit |
| BP Role Grouping |
| SAP Business Partner Data |
| Addresses |
| Creating Other Addresses |
| Assigning Address Usage |
| Bank Details |
| Payment Cards |
| Business Partner Relationship (BP Relationship) |
| Creating Relationships (Integrated Maintenance) |
| Creating Relationships (Independent Maintenance) |
| Changing Relationships (Integrated Maintenance) |
| Changing Relationships (Independent Maintenance) |
| Relationship Category |
| Relationship Category “Is Contact Person For” |
| Relationship Category “Is Married To” |
| Relationship Category “Is Activity Partner For” |
| Rel. Cat. “Belongs To A Shared Living Arrangement” |
| Relationship Category "Is Identical To" |
| Relationship Category "Is Shareholder Of" |
| Central Relationship Data |
| Extensibility |
| Data Transfer |
| External Data Transfer |
| Task Lists (CS-AG/PM-PRM-TL) |
| Maintenance Task Lists |
| Task List Group |
| Equipment Task List |
| Task List for Functional Location |
| General Maintenance Task List |
| Operation |
| Sub-Operations |
| Internally Processed Operations |
| External Processing Operations |
| Control Key |
| Maintenance Task Lists for Planned Maintenance |
| Number Assignment for Maintenance Task Lists |
| Copying Data in Technical Objects |
| Creation of a Profile |
| Determination of Validity |
| Creation of a Maintenance Task List |
| Creating Maintenance Task Lists |
| Entering Header Data |
| Creating a Maintenance Task List Using a Reference |
| Creating an Operation |
| Entering Detail Data in Operations |
| Including User Data in Operations/Sub-Operations |
| Creating Ext. Ops. With Service Specification Ref. |
| Assigning Maintenance Packages |
| Creating a Sub-Operation |
| Entering Dates in Sub-Operations |
| Including Detail Data in Sub-Operations |
| Including User Data in Operations/Sub-Operations |
| Documentation of Changes |
| Reasons for Documenting Changes |
| Changing Maintenance Task Lists |
| Displaying the Change Master Record |
| Displaying Change Documents |
| Processing Maintenance Task Lists |
| Printing Maintenance Task Lists |
| Changing Maintenance Task Lists |
| Assigning Maintenance Packages |
| Deletion of Maintenance Task Lists |
| Deleting at Maintenance Task List Level |
| Setting a Deletion Flag in the Task List Header |
| Operation |
| Creating an Operation |
| Subsequently Entering Operations |
| Entering Detail Data in Operations |
| Entering QM Data for the Operation |
| Including User Data in Operations/Sub-Operations |
| Creating Ext. Ops. With Service Specification Ref. |
| Deleting Operations/Sub-Operations |
| Internal Service Packages for the Operation |
| Sub-Operations |
| Features of the Sub-Operation |
| Creating a Sub-Operation |
| Entering Dates in Sub-Operations |
| Including Detail Data in Sub-Operations |
| Including User Data in Operations/Sub-Operations |
| Deleting Operations/Sub-Operations |
| Material Components |
| Assignment of Material Components |
| Assigning Material Components |
| Sorting Material Components |
| Working With the Structure Graphic |
| Displaying Material Where-Used Lists |
| Production Resources/Tools |
| Creating Material for Production Resources/Tools |
| Creating Production Resources/Tools (Other) |
| Creating Documents for Production Resources/Tools |
| Creating Equipment Production Resources/Tools |
| Creating PRTs Using a Reference |
| Changing Production Resources/Tools |
| Displaying Production Resources/Tools |
| Assigning Production Resources/Tools to Operations |
| Deleting the Production Resources/Tools Assignment |
| Deleting Production Resources/Tools |
| Assigning a Deletion Flag to “Material” PRTs |
| Deleting Production Resources/Tools (Other) |
| Assigning Deletion Flag to “Other“ / “Docu.“ PRTs |
| Assigning a Deletion Flag or PRTs “Equipment“ |
| Bulk Functions for Work Centers and PRTs |
| Pre-Setting Overview Variants |
| Creating Where-Used Lists for PRTs |
| Replacing Production Resources/Tools |
| Replacing Work Centers |
| Creating Where-Used Lists for Work Centers |
| Relationships |
| Time Intervals in Relationships |
| Prerequisites for Creating Relationships |
| Creating Relationships |
| Creating a Relationship in the Graphic |
| Creating a Relationship in the List |
| Creating an Operation in the Graphic |
| Changing Relationships |
| Displaying Relationships |
| Deleting Relationships |
| Loop Analysis |
| Cost Analysis |
| Analyzing Costs |
| Creating a Log for Cost Analysis |
| Configurable General Maintenance Task Lists |
| Configuration Profile |
| Creation of Configurable General Maintenance Task Lists |
| Creating Configurable General Maintenance Task Lists |
| Creating Config. Profile for Gen. Maint. Task List |
| Service Packages in Configurable General Maintenance Task Lists |
| Maintenance Planning (CS-AG/PM-PRM-MP) |
| Maintenance Plan |
| Single Cycle Plan and Strategy Plan |
| Multiple Counter Plan |
| Maint. Plan with Reference to an Outline Agreement |
| Maintenance Plan for Service Procurement |
| Maintenance Plan and Sales Document Item |
| Example 1: Maintenance Plan |
| Example 3: Maintenance Plan |
| Example 2: Maintenance Plan |
| Process for Maintenance Planning |
| Maintenance Plan Type |
| Time-Based Maintenance Plan |
| Performance-Based Maintenance Plan |
| Maintenance Plan Category |
| Maintenance Call Object |
| Practical Functions and Utilities |
| Optimizing the Maintenance Plan |
| Worklist for Planned Maintenance |
| Configurable Equipment as a Reference Object |
| Defining a Default Value for a Maintenance Plan Ca |
| Sort Field for the Maintenance Plan |
| Priority for Maintenance Item |
| Automatic Task Determination for Notifications |
| Profile for a General Maintenance Task List |
| Creating a Profile for a Maintenance Task List and |
| Cycle Set |
| Creating a Cycle Set |
| Creating a Maintenance Plan |
| Creating a Single Cycle Plan |
| Creating a Time-Based Strategy Plan |
| Creating a Performance-Based Strategy Plan |
| Creating a Multiple Counter Plan |
| Creating a Maint. Plan for Service Procurement |
| Creating a Maint. Plan for an Outline Agreement |
| Processing Maintenance Plans |
| Setting a Deletion Flag for Several Maint. Plans |
| Creating a Maintenance Item in the Maint. Plan |
| Maintenance Cycle and Maintenance Package |
| Creating/Changing Maint. Cycles in MultCntr Plans |
| Maintenance Item |
| Creating a Maintenance Item in the Maint. Plan |
| Creating a Maintenance Item Without Assignment |
| Assigning a Maintenance Item to a Maintenance Plan |
| Processing a Maintenance Item |
| Changing a Reference Object of a Maintenance Item |
| Object List |
| Rules for Processing an Object List |
| Processing an Object List |
| Assignment of Task Lists to a Maintenance Item |
| Assigning a Functional Location Task List or Equip |
| Creating a Task List from the Maintenance Item |
| Assigning a General Maintenance Task List |
| Choosing a General Maintenance Task List Using an |
| Choosing a General Maintenance Task List Using an |
| Choosing a General Maintenance Task List Using Gen |
| Maintenance Task Lists |
| Creating a Task List from the Maintenance Item |
| Assignment of Task Lists to a Maintenance Item |
| Assigning a Functional Location Task List or Equip |
| Assigning a General Maintenance Task List |
| Choosing a General Maintenance Task List Using an |
| Choosing a General Maintenance Task List Using an |
| Choosing a General Maintenance Task List Using Gen |
| Profile for a General Maintenance Task List |
| Creating a Profile for a Maintenance Task List and |
| Maintenance Strategy |
| Creating a Maintenance Strategy |
| Changing a Maintenance Strategy |
| Adding Maintenance Packages |
| Copying Maintenance Packages |
| Reactivating Processed Maintenance Packages |
| Deleting a Maintenance Strategy |
| Reactivating a Deleted Maintenance Strategy |
| Displaying Package Sequence: Maint. Strategy |
| Displaying Uses for a Maintenance Strategy |
| Scheduling |
| Scheduling a Maintenance Plan Automatically |
| Rescheduling |
| Completion Confirmation |
| Scheduling Parameters |
| Changing the Scheduling Parameters |
| Scheduling Indicators |
| Time-Based Scheduling |
| Scheduling Based on a Key Date |
| Scheduling by Factory Calendar |
| Performance-Based Scheduling |
| Shift Factor |
| Tolerance |
| Cycle Modification Factor |
| Call Horizon |
| Scheduling Period |
| Confirmation Requirement |
| Preliminary Buffer |
| Follow-up Buffer |
| Link Type |
| Maintenance Package Hierarchy |
| Example Customer Exit IPRM0005 |
| Example Customer Exit IPRM0002 (1) |
| Example Customer Exit IPRM0002 (2) |
| Example Customer Exit IPRM0002 (3) |
| Example Function Module MEASUREM_POINT_UPD_PYEAR |
| Special Scheduling Functions |
| First-Time Scheduling |
| Scheduling a Time-Based Maintenance Plan for the F |
| Scheduling a Performance-Based Maintenance Plan fo |
| Scheduling a Multiple Counter Plan for the First T |
| Confirming a Maintenance Call |
| Rescheduling a Maintenance Plan |
| Canceling Scheduling |
| Restarting Scheduling |
| Starting Scheduling in the Current Cycle |
| Creating a Maintenance Call Manually |
| Changing the Status of a Call |
| Adapting a Planned Date Individually |
| Displaying Maintenance Call Objects |
| Displaying Orders or Notifications |
| Displaying a Service Entry Sheet |
| Displaying Objects for an Outline Agreement |
| Scheduling Overview |
| Calling Up a Call History |
| Changing the Status of a Call |
| Displaying a Scheduling Algorithm for a Maintenanc |
| Displaying a Scheduling List |
| Displaying a Scheduling Overview from the Maintena |
| Displaying a Scheduling Overview Using List Editin |
| Displaying the Graphical Scheduling Overview or Si |
| Variant Maintenance for Scheduling Overview |
| Working with the Graphical Scheduling Overview |
| Simulating Changes in the Scheduling Overview |
| Shifting a Call Date in the Scheduling Overview |
| Changing a Call in the Scheduling Overview |
| Maintenance Plan Costing |
| Costing Maintenance Plans |
| Example of Maintenance Plan Costing |
| Status Management |
| Displaying Status Information |
| Document Flow |
| Document Selection |
| Displaying Document Flow for Notifications or Orders |
| Obtaining Maintenance Contract Information from the Document Flo |
| Service Agreements |
| Service Contract |
| Quantity Contract |
| Partner |
| Customizing for Partners |
| Partner Transfer |
| Copying the Partner into the Serial Number |
| Creating a Partner for the Technical Object |
| Creating a Partner for the Notification |
| Creating a Partner for the Order |
| Warranties (CS-AG-WA/PM-EQM-SF) |
| Warranty |
| Master Warranty |
| Defining a Warranty Counter |
| Creating a Master Warranty |
| Warranty Management |
| Warranty Check |
| Sales Pricing and Quotation Creation |
| Quotation Creation Process (CS) |
| Quotation Creation (CS) |
| Quotation Creation Scenarios (CS) |
| Quotation Creation in Customer Service - Scenario 1 (CS) |
| Quotation Creation in Customer Service - Scenario 2 (CS) |
| Creating a Quotation (CS) |
| Processing a Quotation (CS) |
| Accepting a Quotation (CS) |
| Sales Pricing in the Project System |
| Sales Pricing for Customer Inquiries Assigned to Projects |
| Creating Quotations for Customer Projects (PS) |
| Sales Pricing in the Project Builder |
| Selection Criteria (PS) |
| Recording Planned Revenues (PS) |
| Processing the Sales Price Basis |
| Processing the Sales Price View |
| Settings: Sales Pricing and Billing |
| Sales Pricing Options |
| CS - Customer Interaction |
| Customer Interaction Center |
| Front Office |
| CIC Profile |
| Front Office Framework |
| Front Office Framework Visible Components |
| Call State View |
| Contact Search and Display |
| Identifying a Contact Manually |
| Finding a Contact |
| Displaying a Contact |
| Creating a Contact |
| Cancelling a Search |
| Displaying More Information |
| Creating a New Contact Person |
| Clearing the Fields |
| Scripting |
| Action Box |
| Action Box Usage |
| Solution Search |
| Application Area |
| CIC-Enabled HTML Pages |
| Business Data Display |
| Displaying a Business Object |
| Changing a Business Object |
| Finding a Business Object |
| Quick Keys |
| Component Container |
| Front Office Framework Hidden Components |
| Toolbar |
| Callback Queues |
| Creating a Callback |
| Processing a Callback |
| How R/3 Assigns Status to Callbacks |
| CTI |
| Selecting a Queue |
| Call Center |
| Logging |
| Hidden Action Box |
| Hidden Script |
| Front Office Administration |
| Agent Administration |
| Working with an Organizational Structure |
| Agent Settings for SAPphone |
| Agent Initialization |
| Setting your Work Center Telephone Number |
| CTI Queue Definition |
| Defining CTI Queues |
| DNIS Mapping |
| Entering a DNIS Translation |
| Scripting Administration |
| Maintaining Script Texts |
| Creating Script Variables |
| Assigning Scripts to Profiles |
| Archiving |
| Telephony Controls and Work Modes |
| CTI Interfaces |
| Notifications (CS-CM-SN/PM-WOC-MN) |
| Maintenance Notifications (PM-WOC-MN) |
| Maintenance Notification |
| Malfunction Report |
| Maintenance Request |
| Activity Report |
| User-Specific Notification Types |
| Maintenance Processing for Unplanned Tasks |
| Service Notifications (CS-CM-SN) |
| Service Notification |
| Customer Notification |
| Activity Report |
| Service Request |
| User-Specific Notification Types |
| Special Functions in the Service Notification |
| Entry of Partner Data in a Service Notification |
| Transfer of One-Time Customer Data |
| Credit Limit Check |
| Incoming Calls |
| Outgoing Calls |
| Task Determination and Notification Monitoring |
| Parameters for Task Determination |
| Automatic Determination of Tasks |
| Example: Automatic Determination of Tasks |
| Notification Monitoring |
| Monitoring of Response Time |
| Service Notifications in the Internet (CS-CM-SN) |
| Process Flow (Service Notifications) |
| Application Example (Service Notifications) |
| Creating, Changing and Displaying a Notification |
| Configuration of User Default Values |
| Entering a Notification Header Text |
| Entering Items |
| Data from the Copy Model |
| Cause |
| Entering Causes for an Item |
| Processing Different Notification Data |
| Entering Breakdown Data and Duration |
| Specifying a Priority |
| Entering Measurement Documents |
| Linking a Document From the DMS |
| Displaying the Action Log for a Notification |
| Displaying Changes in Notifications |
| Displaying an Installed Base from the Notification |
| Partner |
| Customizing for Partners |
| Partner Transfer |
| Creating a Partner for the Notification |
| Calling Up Partner Information |
| Reference Object |
| Specifying and Changing Reference Objects |
| Calling up Object Information |
| Time Zones |
| Task |
| Entering Tasks |
| Status Management for Tasks |
| Automatic Determination of Tasks |
| Example: Automatic Determination of Tasks |
| Follow-Up Actions for Tasks |
| Activity |
| Entering Activities |
| Catalog Profile |
| Copying Another Catalog Profile |
| Changing the Catalog Profile |
| Action Box |
| Standard Follow-Up Functions (Activities) |
| Standard Follow-Up Functions (Tasks) |
| Shop Papers |
| Printing and Faxing of Shop Papers |
| Printing a Maintenance Notification in Full |
| Printing a Notification Item |
| Printing/Faxing Shop Papers for Several Notifications |
| Faxing Shop Papers |
| Viewing the Print Log |
| Archiving Shop Papers in ArchiveLink |
| Downloading a Notification |
| Sending of Short Messages Using Paging |
| Sending of Messages Using the Internet and SAPoffice® |
| Use of Standard Texts |
| Putting Notifications in Process |
| Assignment of Notifications to Orders |
| Worklist for Planned Maintenance |
| Creating an Order from a Notification in the Background |
| Creating an Order Directly from a Notification |
| Assigning an Order to a Notification |
| Assigning a Notification to an Order |
| Creating a Notification for the Order |
| Deleting an Assignment Between Notification and Order |
| Postponement of Notifications |
| Notification Completion |
| Notification History |
| Completing a Notification Directly |
| Completing the Maintenance Notification from the Order |
| Putting a Notification in Process Again |
| Entering Technical Findings |
| Deletion of Notifications |
| Selection of Notifications |
| Execution of Functions for Several Notifications |
| Creating an Order for Several Notifications |
| Selecting Items, Tasks and Activities |
| Displaying the Portfolio |
| Calling up Graphics |
| Document Flow |
| Displaying Document Flow for Notifications or Orders |
| Document Selection |
| Obtaining Maintenance Contract Information from the Document Flo |
| Evaluation of Notifications |
| Status Management in Notifications |
| Displaying a Status |
| Assigning System Statuses Automatically |
| Setting/Resetting User Status |
| Entering Responsibilities (Workflow Connection) |
| Solution Database |
| Symptom |
| Symptom Definition |
| Maintaining Descriptions in Multiple Languages |
| Defining a Problem Location |
| Defining a Problem Damage |
| Defining a Problem Cause |
| Creating a Link to a Business Object |
| Solution |
| Solution Definition |
| Maintaining Descriptions in Multiple Languages |
| Assigning a Task |
| Creating an Attachment |
| Creating Links Between Symptoms and Solutions |
| Setting Focus in Navigation Tree |
| Solution Database Search |
| Step-by-Step Guide (Wizard) |
| User Settings |
| Call Management |
| Processing of Services |
| Service Processing Using a Service Notification |
| Service Processing Using a Service Order |
| Service Processing Using a Sales Order |
| Sales Pricing and Quotation Creation |
| Quotation Creation Process (CS) |
| Quotation Creation (CS) |
| Quotation Creation Scenarios (CS) |
| Quotation Creation in Customer Service - Scenario 1 (CS) |
| Quotation Creation in Customer Service - Scenario 2 (CS) |
| Creating a Quotation (CS) |
| Processing a Quotation (CS) |
| Accepting a Quotation (CS) |
| Sales Pricing in the Project System |
| Sales Pricing for Customer Inquiries Assigned to Projects |
| Creating Quotations for Customer Projects (PS) |
| Sales Pricing in the Project Builder |
| Selection Criteria (PS) |
| Recording Planned Revenues (PS) |
| Processing the Sales Price Basis |
| Processing the Sales Price View |
| Settings: Sales Pricing and Billing |
| Sales Pricing Options |
| Returns and Repairs Processing (CS) |
| Repair Order |
| Serviceable Material |
| Service Product |
| Actions for Managing Repairs Processing |
| Repair Procedure |
| Material Determination in the Repair Order |
| Statuses in the Repair Order |
| Serial Number Handling in Repairs Processing |
| Worklists in Repairs Processing |
| Pricing and Billing the Repair Order |
| Resource-Related Billing for the Repair Order |
| Fixed Rate Billing for the Repair Order |
| Creating a Repair Order with a Service Product |
| Creating a Repair Order without a Service Product |
| Posting Goods Receipt for Serviceable Materials |
| Advance Shipment Process |
| Advance Shipment |
| Creating a Service Notification for Advance Shipme |
| Creating a Service Order for Advance Shipment |
| Status: Advance Shipment |
| Service Processing Using Sales Order With Service Item |
| Service Product |
| Configurable Service Product |
| Automatic Creation of Equipment |
| Automatic Creation of Configurable Equipment |
| Creating a Master Equipment |
| Creating a Material Master for a Service Product |
| Creating/Processing a Service Product |
| Creating a Sales Order With Service Product |
| Creating a Sales Order with Configurable Service Product |
| Copying Configuration Data in Service Processing |
| Controlling for Services |
| Profitability Analysis for Services |
| Controlling for a Service Order |
| Controlling for a Service Contract |
| Controlling for a Project |
| Controlling With a Spare Part Order |
| Differentiation of Cost Elements |
| Orders (CS-SE/PM-WOC-MO) |
| Order Types |
| Maintenance Order |
| Service Order |
| Investment Order |
| Calibration Order |
| Refurbishment Order |
| Spare Parts Order |
| Order Processing: Internal Processing |
| Creation of an Order |
| Use of Default Values for the Order |
| Creating an Order |
| Creating an Order for the Notification |
| Creating an Order Directly from a Notification |
| Creating an Order and Notification Together |
| Removing an Assignment Between Order and Notification |
| Creating an Order with Different Planning Plant |
| Creating an Investment Order |
| Creation of a Calibration Order |
| Calling Up the Initial Screen for Creating an Order |
| Calling Up an Order in Change Mode |
| Calling Up an Order in Display Mode |
| Planning of an Order |
| Establishment of Reference Object Data |
| Operation |
| Use of Operations and Sub-Operations |
| Description of the Operations |
| Describing an Operation |
| Control Key |
| Work Center |
| Use of Performing Work Centers in the Operation |
| Materials Planning |
| Requirements Planning |
| Change of Purchase Requisition |
| Work Scheduling Using Bills of Material |
| Scheduling and Displaying Bill of Material Components |
| Specifying an Assembly |
| Planning Stock Material |
| Planning Non-Stock Material |
| Planning Variable-Size Items |
| Planning Material Using a Description |
| Displaying, Changing and Deleting Material |
| Personnel Planning |
| Settlement Rule |
| Creating or Generating a Settlement Rule |
| Settlement Receiver |
| Object List |
| Working with Order Objects |
| Changing an Object List |
| Scheduling |
| Scheduling Data |
| Changing Scheduling Data |
| Scheduling an Order |
| Copying Project Dates as Basic Order Dates |
| Displaying and Creating Dates |
| Work with Task Lists |
| Use of Task Lists |
| Selection of Operations for a Task List |
| Selection of Operations |
| Copying Task List Default Values |
| Selecting a Task List |
| Changing and Displaying a Task List |
| Selecting a General Task List |
| Use of Service Specifications |
| Costs |
| Estimation of Costs |
| Estimation of Planned Costs |
| Additional Planning Functions |
| Use of Relationships |
| Relationship |
| Networking Orders Using Relationships |
| Creating Relationships Using the Graphics Function |
| Creating Relationships Using the List Function |
| Displaying, Changing and Deleting Relationships |
| Creating Operations for Relationships Using the Graphics Functio |
| Performing a Loop Analysis |
| Worklist for Planned Maintenance |
| Order Hierarchy |
| Creating and Displaying a Sub-Order |
| Use of Order Assignments |
| Assignment to Profit Centers |
| Assigning an Order to a Revision |
| Assigning an Order to a Project |
| Assigning an Order to an Investment Program Position |
| Assigning an Order to Funds Management |
| Assigning an Order to a Real Estate Object |
| Assigning an Order to a Joint Venture |
| Execution Factor |
| Changing an Execution Factor |
| Use of User Data |
| Entering User Data |
| Budget Management |
| Use of Production Resources/Tools |
| Assigning PRTs to an Operation |
| Deleting PRTs from an Operation |
| Scheduling PRTs |
| Using Quantity Management for PRTs |
| Using Status Management for PRTs |
| Capacity Planning |
| Capacity Planning in Customer Service and Plant Maintenance |
| Partner |
| Customizing for Partners |
| Partner Transfer |
| Entering Partner Data |
| Control of an Order |
| Material Availability Check |
| Checking Stock Material Availability |
| Availability Check for PRTs |
| Checking Availability of PRTs |
| Order Release |
| Releasing an Order |
| Putting an Order in Process |
| Loading Order Data from the R/3 System onto PC |
| Shop Papers |
| Printing and Faxing of Shop Papers |
| Printing Shop Papers |
| Printing Shop Papers for Several Orders |
| Delta Printing |
| Calling Up a Print Preview and Print Log |
| Faxing Shop Papers |
| Displaying and Archiving Shop Papers |
| Sending of Messages Using the Internet and SAPoffice® |
| Sending of Short Messages Using Paging |
| Use of Standard Texts |
| Execution of an Order |
| Use of Stock and Non-Stock Material |
| Withdrawing Stock Material |
| Displaying Goods Movements |
| Completion of an Order |
| Completing an Order |
| Completion Confirmations (CS-SE-CON/PM-WOC-JC) |
| Completion Confirmation |
| Entry of Completion Confirmations for Orders |
| Entry Options |
| Overall Completion Confirmation |
| Using the Overall Completion Confirmation |
| Individual Setting of Overall Completion Confirmation |
| Data for the Operation |
| Screen Areas for Confirmation Data |
| Individual Time Confirmation |
| Individual Time Confirmation Using Order/Operation Number |
| Individual Time Confirmation Using Confirmation Number |
| Individual Time Confirmation for a Standing Order |
| Collective Time Confirmation |
| Using the Collective Time Confirmation with Selection |
| Using the Collective Time Confirmation Without Selection |
| Using the Pool Function |
| Proposing Actual Data |
| Time Sheet |
| PDC Systems |
| Time Completion Confirmation |
| Confirming Time Data |
| Entering a Completion Confirmation for Individual Capacities |
| Entering General Data on Attendance and Absence |
| List Entry of Time and Additional Data in Time Management |
| Time Collation |
| Confirmation of Material Used |
| Confirming Material Used |
| Entering Used Material in Inventory Management |
| Confirmation of Measurement and Counter Readings |
| Entering Measurement and Counter Readings |
| Confirmation of Installation and Dismantling Information |
| Confirming Installation/Dismantling Information |
| Goods Receipt for Refurbished Material |
| Technical Completion Confirmation |
| Entering Notification Data Valid for the Whole Order |
| Entering Notification Data for an Object in the Object List |
| Assigning a New Notification and Confirming Data |
| Confirmation of Services |
| Confirming Services |
| Confirmation of External Services or External Material |
| Cancellation of a Time Completion Confirmation |
| Canceling a Completion Confirmation with Known Number |
| Canceling a Completion Confirmation with Unknown Number |
| Display of Completion Confirmations |
| Displaying Completion Confirmations for an Order |
| Displaying Completion Confirmations Generally |
| Processing of Incorrect Completion Confirmations |
| Cost Determination and Display of Actual Costs |
| Accounting Indicator in the Completion Confirmation |
| Displaying Key Figure Values |
| Example of Key Figure Value Display |
| Decoupling of the Completion Confirmation Processes |
| Resource-Related Billing |
| Conversion Program |
| Billing Process (CS) |
| Resource-Related Billing (CS) |
| Billing Scenarios |
| Billing - Scenario 1 (CS) |
| Billing - Scenario 2 (CS) |
| Billing - Scenario 3 (CS) |
| Billing - Scenario 4 (CS) |
| Billing - Scenario 5 (CS) |
| Billing - Scenario 6 (CS) |
| Reposting the Accounting Indicator |
| Billing Process (PS) |
| Billing - Scenario 7 (PS) |
| Processing the Expenditure View |
| Editing the Sales Price View |
| Settings: Sales Pricing and Billing |
| Billing Options |
| Creating Billing Requests |
| Changing Billing Requests |
| Canceling Billing Requests |
| Technical Completion of an Order |
| Performing a Technical Completion |
| Canceling a Technical Completion |
| Settlement of an Order |
| Settling an Order and Order Group |
| Settlement: Example |
| Creating an Order Group for the Settlement |
| Creating a Selection Variant for Collective Settlement |
| Displaying Costs |
| Business Completion of an Order |
| Performing a Business Completion |
| Canceling a Business Completion |
| Issuing the System Status “Not Performed” |
| Display and Processing of Special Order Data |
| Screen Monitoring with Traffic Light Display |
| Display of the Action Log |
| Document Flow |
| Document Selection |
| Displaying Document Flow for Notifications or Orders |
| Obtaining Maintenance Contract Information from the Document Flo |
| System Status for Orders |
| Setting a User Status |
| Processing Orders Collectively |
| Working with Hand-Held Devices |
| Hardware and Software Used |
| Function Modules Used |
| Possible Errors |
| Order Processing: External Processing |
| Processing with an External Company as Work Center |
| Processing with an Individual Purchase Order |
| Processing with Service Specifications |
| Processing Operations Externally |
| Order Processing: Refurbishment of Repairable Spares |
| Repairable Spare |
| Creating a Refurbishment Order |
| Posting a Goods Receipt for Refurbished Material |
| Posting a Goods Issue for Material to be Refurbished |
| Capacity Planning in Customer Service and Plant Maintenance |
| Capacity Requirements Planning in Customer Service (CS-SE) |
| Process for Capacity Requirements Planning in Customer Service |
| Reconciliation of Capacity and Scheduling |
| Inclusion of External Operations in Scheduling |
| Consideration of Shift Breaks when Planning |
| Available Capacity Versions in the Work Center |
| Consideration of Existing Capacity Loads |
| Capacity Load Records for the Production Work Center |
| Calling Up Planning Boards |
| Assignment of a Person to an Operation |
| Selection of a Suitable Person |
| Creation of Employee Requirements Records (Splits) |
| Splitting and Scheduling an Individual Operation |
| Creating Employee Requirements Records Automatically Using the S |
| Changing Employee Requirements Records Created Automatically |
| Dispatching of Requirements |
| Deallocation of Requirements |
| Deallocating Individual Operation Splits in the Order |
| Change of the Order |
| Display and Change of the Available Capacity |
| Graphical Monitor |
| Capacity Planning in Plant Maintenance (PM-WOC-CP) |
| Process for Capacity Requirements Planning in Plant Maintenance |
| Reconciliation of Capacity and Scheduling |
| Inclusion of External Operations in Scheduling |
| Consideration of Shift Breaks when Planning |
| Available Capacity Versions in the Work Center |
| Consideration of Existing Capacity Loads |
| Capacity Load Records for the Production Work Center |
| Calling Up Planning Boards |
| Assignment of a Person to an Operation |
| Selection of a Suitable Person |
| Creation of Employee Requirements Records (Splits) |
| Splitting and Scheduling an Individual Operation |
| Creating Employee Requirements Records Automatically Using the S |
| Changing Employee Requirements Records Created Automatically |
| Dispatching of Requirements |
| Deallocation of Requirements |
| Deallocating Individual Operation Splits in the Order |
| Change of the Order |
| Display and Change of the Available Capacity |
| Graphical Monitor |
| CS-SDL Interface (CS-SE-SD) |
| External Scheduling |
| External Scheduling in the Order |
| External Scheduling in the Completion Confirmation |
| External Scheduling in Maintenance Planning |
| External Scheduling in the Graphical Monitor |
| Notes on Function Modules |
| Function Module PM_ORDER_EXTERN_SCHED_DIALOG |
| Function Module PM_ORDER_EXTERN_SCHED_DEFAULT |
| Function Module PM_ORDER_EXTERN_SCHED_APPOINT |
| Function Module PM_ORDER_EXTERN_BOOK_DEFAULT |
| Function Module READ_WORKLOAD |
| Function Module PM_ORDER_EXTERN_MASTER_DATA |
| Scheduling an Order Externally |
| Completion Confirmations (CS-SE-CON/PM-WOC-JC) |
| Completion Confirmation |
| Entry of Completion Confirmations for Orders |
| Entry Options |
| Overall Completion Confirmation |
| Using the Overall Completion Confirmation |
| Individual Setting of Overall Completion Confirmation |
| Data for the Operation |
| Screen Areas for Confirmation Data |
| Individual Time Confirmation |
| Individual Time Confirmation Using Order/Operation Number |
| Individual Time Confirmation Using Confirmation Number |
| Individual Time Confirmation for a Standing Order |
| Collective Time Confirmation |
| Using the Collective Time Confirmation with Selection |
| Using the Collective Time Confirmation Without Selection |
| Using the Pool Function |
| Proposing Actual Data |
| Time Sheet |
| PDC Systems |
| Time Completion Confirmation |
| Confirming Time Data |
| Entering a Completion Confirmation for Individual Capacities |
| Entering General Data on Attendance and Absence |
| List Entry of Time and Additional Data in Time Management |
| Time Collation |
| Confirmation of Material Used |
| Confirming Material Used |
| Entering Used Material in Inventory Management |
| Confirmation of Measurement and Counter Readings |
| Entering Measurement and Counter Readings |
| Confirmation of Installation and Dismantling Information |
| Confirming Installation/Dismantling Information |
| Goods Receipt for Refurbished Material |
| Technical Completion Confirmation |
| Entering Notification Data Valid for the Whole Order |
| Entering Notification Data for an Object in the Object List |
| Assigning a New Notification and Confirming Data |
| Confirmation of Services |
| Confirming Services |
| Confirmation of External Services or External Material |
| Cancellation of a Time Completion Confirmation |
| Canceling a Completion Confirmation with Known Number |
| Canceling a Completion Confirmation with Unknown Number |
| Display of Completion Confirmations |
| Displaying Completion Confirmations for an Order |
| Displaying Completion Confirmations Generally |
| Processing of Incorrect Completion Confirmations |
| Cost Determination and Display of Actual Costs |
| Accounting Indicator in the Completion Confirmation |
| Displaying Key Figure Values |
| Example of Key Figure Value Display |
| Decoupling of the Completion Confirmation Processes |
| Cross-Application Time Sheet (CA-TS) |
| The Data Entry Screen for the Time Sheet |
| The Data Entry View, Release View, and Variable View |
| The Time Sheet Worklist |
| Prerequisites for Time Sheet Users |
| Customizing Settings for Data Entry Profiles |
| Implementing User Parameters |
| Processing Status |
| Process for Creating Time Sheets |
| Time Sheet Data Entry |
| Calling the Time Sheet for One Personnel Number |
| Calling the Time Sheet to Record Data for Several Personnel Numb |
| Calling the Time Sheet to Record Data for Several Personnel Numb |
| Recording Working Times |
| Resetting Entries |
| Copying Rows |
| Splitting Rows |
| Copying Working Time Attributes from the Previous Period |
| Distributing Hours Over Several Days in a Period |
| Displaying Days Off |
| Copying Information from the Worklist |
| Cancelling Approved Records |
| Changing Rejected Records |
| Branching to Trip Costs and Material Withdrawals |
| Posting a Material Withdrawal |
| Entering Basic Trip Data |
| Entry of Additional Information |
| Entering a Short Text for a Record |
| Entering a Long Text for a Record |
| Entering Information on a Confirmation |
| System Checks and Messages During Data Entry |
| Checking Your Entries |
| Processing Errors and Warnings |
| Data Entry Screen Customizing |
| Changing the Data Entry Period |
| Displaying the Weekday or Date |
| Changing the Position of Columns |
| Hiding and Reducing Columns |
| Showing and Enlarging Columns |
| Saving Your Personal Column Settings |
| Release of Data |
| Releasing Data on Saving |
| Releasing Data Using the Release View |
| Approval Procedure |
| Issuing Approvals |
| Approving Data Using SAP Business Workflow |
| Issuing Approvals (CA-TS) |
| Technical Implementation of the SAP Business Workflow for Issuin |
| Preparation and Customizing of the Approval Workflow |
| Using and Linking to Application Functions |
| Information on Working Times Recorded |
| Obtaining Information on Icons and Colors |
| Obtaining Information on the Processing Status, Document Number, |
| Calling the Variable View |
| Displaying the Short Text |
| Displaying the Long Text |
| Displaying Confirmation Information |
| Displaying the Predecessor of a Data Record |
| Displaying Detailed Information |
| Displaying Detailed Information on Working Time Attributes |
| Displaying Follow-on Documents and Outstanding Postings |
| Information System |
| Reports: Information on Time Sheet Data |
| Selecting Employees for Reports |
| Displaying Reports |
| Displaying Records Using the Document Display Report |
| Time Sheet: Time Leveling (RCATSCMP) |
| Examples: Checking Time Sheets |
| Process for Transferring Data to the Target Components |
| Transfer of Time Sheet Data to the Target Components |
| Data Transfer to All Components |
| Data Transfer to Controlling (CO) |
| Transfer to Controlling |
| Entry of Statistical Key Figures |
| Time Sheets in Cost Object Controlling |
| Actual Cost Determination for Time Sheet Hours |
| Data Transfer to Plant Maintenance/Customer Service (PM/CS) |
| Transfer to Plant Maintenance/Customer Service |
| PS/PM/CS: Creating an Index for Table AFRU |
| PS/PM/CS: Postprocessing Transferred Data |
| Data Transfer to Project System (PS) |
| Transfer to Project System |
| PS/PM/CS: Creating an Index for Table AFRU |
| PS/PM/CS: Postprocessing Transferred Data |
| Data Transfer to Materials Management (MM-SRV) |
| Master Data Maintenance for External Employees |
| Service Entry with Reference to an Operation |
| Data Transfer to Human Resources (HR) |
| Transfer to Human Resources |
| Immediate Transfer to HR |
| Entry of Attendances and Absences for HR Time Management |
| Extended Functions for Users of HR Time Management |
| Extended Checks for Users of HR Time Management |
| Using Information from HR Time Management |
| Showing or Hiding Target Hours |
| Copying Target Hours |
| Documenting Remaining Hours |
| Determining a Different Payment |
| Entry of Employee Remuneration Information |
| For Users of HR: Data Entry Scenarios for Cost Accounting |
| Assignment of Personnel Costs to the Master Cost Center |
| Assignment of Personnel Costs to the Receiver Object |
| Assignment of Personnel Costs to the Sender |
| Activity Allocation Between Master and Sender Cost Center |
| Reorganization of Interface Tables |
| Reorganizing Interface Tables |
| Assignment of Authorizations for the Time Sheet |
| Example: HR Authorizations for Entering Data in the Time Sheet |
| Time Sheet Data Archiving |
| Technical Background to the Time Sheet |
| The Database Table for the Time Sheet (CATSDB) |
| The Interface Tables for the Time Sheet |
| Processing Status |
| Cancelation of Time Sheet Data |
| Example: Recording Attendances for Human Resources |
| Internet Time Sheet |
| Billing |
| Periodic Billing |
| Resource-Related Billing |
| Conversion Program |
| Billing Process (CS) |
| Resource-Related Billing (CS) |
| Billing Scenarios |
| Billing - Scenario 1 (CS) |
| Billing - Scenario 2 (CS) |
| Billing - Scenario 3 (CS) |
| Billing - Scenario 4 (CS) |
| Billing - Scenario 5 (CS) |
| Billing - Scenario 6 (CS) |
| Reposting the Accounting Indicator |
| Billing Process (PS) |
| Billing - Scenario 7 (PS) |
| Processing the Expenditure View |
| Editing the Sales Price View |
| Settings: Sales Pricing and Billing |
| Billing Options |
| Creating Billing Requests |
| Changing Billing Requests |
| Canceling Billing Requests |
| Static Billing |
| PM/CS - Plant Maintenance & Customer Service: Workflow Scenarios |
| Maintenance Notifications (PM-WOC-MN) |
| Processing of a Maintenance Notification (PM-WOC-MN) |
| Technical Realization (PM-WOC-MN) |
| Process for Workflow Template WS20000317 |
| Preparation and Customizing (PM-WOC-MN) |
| Operation and Link to Application Functions (PM-WOC-MN) |
| Completion of a Task (PM-WOC-MN) |
| Technical Realization (PM-WOC-MN / Completing a Task) |
| Process for Workflow (PM-WOC-MN / Completing a Task) |
| Preparation and Customizing (PM-WOC-MN / Completing a Task) |
| Operation/Link to Application Functions (PM-WOC-MN/Complete Task |
| Processing an Outstanding Maintenance Notification (PM-WOC-MN) |
| Technical Realization (PM-WOC-MN / Outstanding PM Notification) |
| Object Type BUS2038 (Maintenance Notification) |
| Standard Task TS00008314 (Process Outstanding PM N |
| Workflow Template WS00200065 (PM: Processing a Notification) |
| Steps in a Workflow |
| Preparation and Customizing (PM-WOC-MN / Outstanding Maintenance |
| Processing the Organizational Structure |
| Perform Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Processing an "In Process" Maintenance Notification (PM-WOC-MN) |
| Technical Realization (PM-WOC-MN / PM Notification in Process) |
| Object Type BUS2038 (PM Notification) |
| Standard Task TS00008314 (PM Task Process Notifica |
| Workflow Template WS00200095 (PM: Putting a Notification in Proc |
| Steps in a Workflow |
| Preparation and Customizing (PM-WOC-MN / Maintenance Notificatio |
| Processing the Organizational Structure |
| Perform Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Completing a Maintenance Notification (PM-WOC-MN) |
| Technical Realization (PM-WOC-MN / Completing PM Notification) |
| Object Type BUS2038 (Maintenance Notification) |
| Standard Task TS00008316 (Complete) |
| Workflow Template WS00200075 (PM: Completing a Notification) |
| Steps in a Workflow |
| Preparation and Customizing (PM-WOC-MN / Completing a Maintenanc |
| Processing the Organizational Structure |
| Perform Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Maintenance and Service Orders (PM-WOC-MO / CS-SE) |
| Purchase Order Change (PM-WOC-MO / CS-SE) |
| Technical Realization (PM-WOC-MO / CS-SE) |
| Preparation and Customizing (PM-WOC-MO / CS-SE Purchase Order Ch |
| Operation & Link to Application Functions (PM-WOC-MO / CS-SE Pur |
| Notifying the Order Creator(PM-WOC-MO) |
| Technical Realization (PM-WOC-MO / Notification of the Order Cre |
| Object Type BUS2007 (Maintenance Order) |
| Standard Task TS20000004 (PMO Order Created) |
| Standard Task TS20000005 (PMO Order Released) |
| Standard Task TS20000006 (PMO Order Completely Con |
| Standard Task TS20000007 (PMO Order Technically Co |
| Standard Task TS20000031 (Business Completion for |
| Workflow Template WS20000021 (PMO Author) |
| Scenario Procedure |
| Preparation and Customizing (PM-WOC-MO / Notification of Order C |
| Processing the Organizational Structure |
| Performing Task-Specific Customizing |
| Activating Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Notifying the Employee Responsible (PM-WOC-MO) |
| Technical Realization (PM-WOC-MO / Notification of the Employee |
| Object Type BUS2007 (Maintenance Order) |
| Standard Task TS20000064 (PMO Order is Released by |
| Workflow Template WS20000014 (PM: PMO Maintenance Planner) |
| Scenario Procedure |
| Preparation and Customizing (PM-WOC-MO / Notification of Employe |
| Processing the Organizational Structure |
| Performing Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Notifying the Work Centers Involved (PM-WOC-MO) |
| Technical Realization (PM-WOC-MO / Notification of Work Centers |
| Object Type AFVC_PM (Maintenance Order Operation) |
| Standard Task TS20000015 (PMO Order Released) |
| Standard Task TS20000056 (PMO Operation Completely |
| Standard Task TS20000016 (PMO Operation Completely |
| Workflow Template WS20000031 (PMO Operation) |
| Scenario Procedure |
| Preparation and Customizing (PM-WOC-MO / Notification of Work Ce |
| Processing the Organizational Structure |
| Performing Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Service Notifications (CS-PM-SN) |
| Processing of a Service Notification (CS-CM-SN) |
| Technical Realization (CS-CM-SN) |
| Process for Workflow Template WS20000318 |
| Preparation and Customizing (CS-CM-SN) |
| Operation and Link to Application Functions (CS-CM-SN) |
| Completion of a Task (CS-CM-SN) |
| Technical Realization (CS-CM-SN / Completing a Task) |
| Process for Workflow (CS-CM-SN / Completing a Task) |
| Preparation and Customizing (CS-CM-SN / Completing a Task) |
| Operation and Link to Application Functions (CS-CM-SN / Completi |
| Processing an Outstanding Service Notification (CS-CM-SN) |
| Technical Realization (CS-CM-SN / Outstanding Service Notificati |
| Object Type BUS2080 (Service Notification) |
| Standard Task TS00008336 (Process Outstanding Serv |
| Workflow Template WS00200096 (Processing a Service Notification) |
| Steps in a Workflow |
| Preparation and Customizing (CS-CM-SN / Outstanding Service Noti |
| Processing the Organizational Structure |
| Perform Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Processing a Service Notification in Process (CS-CM-SN) |
| Technical Realization (CS-CM-SN / Service Notification in Proces |
| Object Type BUS2080 (Service Notification) |
| Standard Task TS00008336 (Process Service Notifica |
| Workflow Template WS00200099 (Putting a Service Notification in |
| Steps in a Workflow |
| Preparation and Customizing (CS-CM-SN / Service Notification in |
| Processing the Organizational Structure |
| Perform Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| Completing a Service Notification (CS-CM-SN) |
| Technical Realization (CS-CM-SN / Completing a Service Notificat |
| Object Type BUS2080 (Service Notification) |
| Standard Task TS00008338 (Complete Service Notific |
| Workflow Template WS00200098 (Completing a Service Notification) |
| Steps in a Workflow |
| Preparation and Customizing (CS-CM-SN / Completing a Service Not |
| Processing the Organizational Structure |
| Perform Task-Specific Customizing |
| Activate Event-Receiver Linkage |
| Operation and Link to Application Functionality (P |
| SAP ArchiveLink - Storage Scenarios (PM) |
| Storage of Outgoing Documents (PM-WOC-MO) |
| Business Background (PM-WOC-MO) |
| Storage of Incoming Documents (PM-WOC-MO) |
| Business Background (PM-WOC-MO) |
| Process Flow for Storage for Subsequent Entry (PM-WOC-MO) |
| Storage of Incoming Documents (PM-SMA-SC) |
| Business Background (PM-SMA-SC) |
| Process Flow for Storage for Subsequent Entry (PM-SMA-SC) |
| Storage of Outgoing Documents (PM-SMA-SC) |
| Business Background (PM-SMA-SC) |
| Storage of Incoming Documents (PM-WOC-MN) |
| Business Background (PM-WOC-MN) |
| Process Flow for Storage for Subsequent Entry (PM-WOC-MN) |
| Storage of Outgoing Documents (PM-WOC-MN) |
| Business Background (PM-WOC-MN) |
| PM/CS - Data Transfer in Plant Maintenance and Customer Service |
| PM/CS: Data Transfer |