Administrator for External Communication 

Technical name: SAP_BC_SRV_ COM_ADMIN

Tasks

Administrators who have this role can make the settings for the communication and telephony environments of the SAP System.

Activities in SAPconnect

Configuration and monitoring of external communication

Activities in SAPphone

Configuration and monitoring of the telephony environment

MiniApps

Typical MiniApps for this role provide the following information and functions:

Overview of current alerts in the communication and telephony environments

Integration

All the authorizations contained in this role are also contained in the role Administrator for Communication, Folders and Appointment Planning.