User of Communication, Folders and The Appointment Calendar 

Technical name: SAP_BC_SRV_ GBT_USER

Tasks

The role includes the following tasks:

Activities in all Applications

Employees can send short messages internally or externally (for example, via the Internet or fax) from all applications. They are informed about incoming messages when they log on to the SAP System and in the case of express messages, also during a session. Telephony functions can be executed in many applications. Inbound telephone calls are displayed or trigger the start of a specific application.

Employees can also use the send and folder functions for business objects. They can, for example, link sent documents to the business objects, send the objects themselves or append attachments to the objects. These functions are offered in the context of generic object services.

Activities in the Business Workplace

In the Business Workplace, employees can access work items assigned to them, documents received and business objects and arrange them in folders. They can create documents of different classes and store, distribute or publish documents for their own work or for the work of a group. In the outbox, employees can collect objects sent to them and find out the send status of these objects.

Activities in SAPphone

Employees can use the telephony functions offered on the SAPphone interface (for example, initiate, accept or transfer call in the SAP System) and maintain their own telephony settings. The settings include the SAPphone work center with the connection between the computer, telephone and server, as well as the user-specific handling of inbound calls.

Activities in the Appointment Calendar

In the appointment calendar, employees can organize their own and work group-related appointments.

Activities in ArchiveLink

The typical SAP ArchiveLink end user is a administrator who has to perform the following tasks:

This occurs using the SAP ArchiveLink storage strategies, for example storing for subsequent entry.

These may be stored incoming or outgoing documents, for example invoices.

Print lists may be ABAP lists or screen lists that are generated in the SAP System, printed (if required) and transferred to a storage system.

Notes on Tailoring

You should adapt the authorizations for external sending that are contained in the role to meet the requirements of your company and the possibilities of your communication landscape.

MiniApps

Typical MiniApps for this role provide the following information and functions:

Integration

This role should be assigned to all employees so that these areas can be organized on a company-wide basis.