Show TOC

Request CustomerLocate this document in the navigation structure

With the transactional app Request Customer, you can request a new customer for an organization or person. This app is easily accessible for a general user with limited knowledge of master data governance.

Key Features
  • Lean requestor form for a user new to MDG

  • Separate forms to create a customer as an organization and a person

  • Automatically generated list of potential duplicates

    You can customize the Duplicates button to display the + sign when a certain number of duplicates are found (for example, 20+).

  • Track My Requests UI to track the request status

  • Option to upload attachments containing request details

    When you upload an attachment, the Reason for Request field is automatically filled with the text Check attached documents.

  • Address format that automatically changes to EU or US when you enter the country

Technical Features

In addition, this app supports the following technical features and options. Some of these features require additional components or settings in your system landscape:

  • This app enables you to upload documents. For security reasons, we strongly recommend that you install a virus scanner in your system landscape. For more information, see Virus Scanning.

System Landscape Requirements

In order to be able to implement this app, your system landscape has to be enabled for SAP Fiori. One of the requirements for your system landscape is that your back-end product meets the required product version stack:

Required Back-End Product (Product Version Stack)

  • SAP Master Data Governance 7.0 (05 (03/2015))
  • SAP Master Data Governance 8.0 (Initial Shipment Stack)

The front-end components of this app (such as the user interface) are delivered together with the components of other apps as part of this SAP Fiori product:

Front-End Components Delivered with (Product Version Stack)

SAP Fiori 1.0 for SAP Master Data Governance ( 04 (04/2015) )

For more information, see the app implementation document of this app.

Related Apps

From a business perspective, the following apps are related to this app:

  • Track My Requests

Component for Customer Incidents