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 Overdue Issues in Promotions: In All Process Steps (KPI Tile)


The analytical app displays the key performance indicator (KPI) Overdue Issues in Promotions: In All Process Steps. This is the number of overdue issues in retail promotions that may impede the promotion execution in the store.

An overdue issue is reported if a process step in a promotion (such as purchase price activation or sales price activation) is overdue, according to defined validity dates and lead times.

You can drill down to the overview screen Issues in Promotion Preparation and from there to the issue details, with insight-to-action capabilities to solve the issues.

Key Features

The key figure Overdue Issues in Promotions: In All Process Steps shows the number of overdue issues in retail promotions.

This KPI tile shows only issues that are overdue. The display currency is pre-filled with EUR.

“Overdue” means that it is already critical to take immediate action on the respective process steps in the preparation of a promotion in order to ensure that the promotion sales can start on time. This is important information also for the responsible managers like promotion manager or logistics manager.

A process step that is overdue counts as only one issue per promotion, even though there might be hundreds of articles affected by this issue.

A drilldown exists from this tile to the overview screen Issues in Promotion Preparation and from there to a master detail screen for all process steps of a selected promotion with issues, with insight-to action and collaboration capabilities. The filter on urgency Overdue is passed to the overview screen as the selected fast filter Overdue, and only overdue promotions are shown in the rows when entering the overview screen. On the overview screen, it is possible to change the selected fast filter for urgency to see all issues, only due issues, or only blocking issues. From the overview and master detail screen, it is also possible to navigate to further apps. For more information, see section "Master Detail Screen" and "Navigation targets" in SAP Smart Business for Retail Promotion Execution.

This KPI tile can also be used as an example for the creation of customer tiles in the KPI modeler, with specific display currency and possible pre-filtering of process steps, urgency, error relevance, sales organization, and so on, to suit the business needs of roles such as logistics manager, logistics team member, promotion manager/promotion team member, purchaser, or master data expert with responsibilities for different organizational units.

In the KPI modeler, you define the scope of the business data that is displayed later on in the KPI tile of your app. For more information about the KPI modeler, see Adding a KPI in the SAP Smart Business Cockpits Administrator's Guide. Each business role can have predefined tiles in its launchpad that correspond to filtered KPIs for the information relevant to them. For more information on specific tile configuration for SAP Smart Business for retail promotion execution, see Configuration Settings: Promotions Containing Issues.

For more information, see Configuring Access to SAP HANA Data in the SAP Smart Business Admin Guide.

System Landscape Requirements

The app consists of front-end components and back-end components. The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

SAP Smart Business Product

SAP Smart Business 1.0 for retail promotion execution SPS 2


Contains Virtual Data Model (VDM)

SAP HANA Live 1.0 for Retail SPS 3


SAP Business Suite Product

SAP enhancement package 7 for SAP ERP 6.0 SPS 6 (Insight to Action)

SAP enhancement package 7 for SAP ERP 6.0 SPS 5 (for pure analytical apps)

For more information about the system landscape to run SAP Smart Business cockpits, see Installation.

Component for Customer Incidents