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Returns DeliveryLocate this document in the navigation structure

This fact sheet displays contextual information about the returns delivery. You can navigate to its related business objects and you can access related transactions in operational systems.

With Returns Delivery, you can access the most important details of a returns delivery quickly and easily. For example, you can review the number of packages in an inbound delivery as well as their weight and volume, and the items to be received. This information can be used for planning or execution purposes such as unloading or putaway. You can also quickly check the status of a delivery that must be returned and effectively handle the customer complaint.

Key Features
  • Display the most important facts about a returns delivery such as the returning party and status.

  • Preview the items in the returns delivery.

  • Click the tile to display further information such as the delivery quantity and the weight.

  • View the returns process document flow.

Technical Features

In addition, this app supports the following technical features and options. Some of these features require additional components or settings in your system landscape:

  • If the long material number has been activated in your back-end system, it is automatically displayed in the <Material> field in this app. For more information, see Long Material Number in SAP Fiori Apps.

Key Facts

This is key data prominently displayed in fact sheets. This fact sheet shows the following key facts:

  • Gross Weight

    The total gross weight of a delivery

  • Net Weight

    The total net weight of a delivery

  • Number of Packages

    The number of packages contained in a delivery

Navigation Targets

This app enables users to access other apps directly (for example to display detailed information).


Linked apps have to be already available in your system landscape or you have to implement them along with this app.

Fact Sheets

You can navigate to the following fact sheets, for example:

  • Customer

  • Goods Receipt

  • Material Master

  • Credit Memo

Transactions in ABAP Back-End System

You can access the following transactions in your ABAP back-end system, for example:

  • Display Returns Delivery (VL03N)


From mobile devices or tablets, you cannot access SAP GUI transactions or Web Dynpro transactions through the SAP Fiori launchpad.

System Landscape Requirements

In order to be able to implement this app, your system landscape has to be enabled for SAP Fiori. One of the requirements for your system landscape is that your back-end product meets the required product version stack:

Required Back-End Product (Product Version Stack)

SAP enhancement package 7 for SAP ERP 6.0 (10 (10/2015))

The front-end components of this app (such as the user interface) are delivered together with the components of other apps as part of this SAP Fiori product:

Front-End Components Delivered with (Product Version Stack)

SAP Fiori 1.0 for SAP ERP ( 08 (10/2015) )

For more information, see the app implementation document of this app.

Component for Customer Incidents