Show TOC

Identity Management for SAP Customer Relationship ManagementLocate this document in the navigation structure

With the integration of SAP Customer Relationship Management (SAP CRM) and SAP NetWeaver Identity Management (SAP NetWeaver IDM), you can do the following:

  • You can create or change identities and assign authorizations centrally using the SAP NetWeaver IDM system. Identities created or changed in SAP NetWeaver IDM are distributed to SAP CRM, where the appropriate user accounts are created for them.

  • You can create or change a user account in SAP CRM or other systems, and distribute the user account data across a system landscape through SAP NetWeaver IDM.