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 Entering and Posting Returns Manually


You must enter returns manually if for instance the bank reports returns in the form of return slips, checks come back uncashed or if payment could not be made (also see Entering and Posting Returns Automatically ).


You enter a new returns lot or change an existing returns lot (see Entering Returns Lots Manually ).

                            a.      Specify data relevant to the returns lot in the header of the payment lot, and determine the   Type of Posting . The system requires this data to clear charges and taxes as well as to determine the bank clearing account to be used. You can also define the number of items as well as the amount of the credit or debit total in the header of a returns lot. If you have chosen default values, the returns lot cannot be closed until the corresponding totals of the returns items entered match the default values.

                            b.      Depending on the screen variant you have chosen (see Screen Variants for Processing Returns Lots ), enter an item for every return, in which you enter the amount, value date, returns reasons and payment document.

Once you have made all your entries, close the returns lot (see Closing a Returns Lot Manually .)

Post the returns lot (see Posting a Returns Lot Manually ).

When you post a return, a new open item is created. The use of this new item is dependent on the type of posting.

                            b.      The activities defined in the system for a returns reason and other activities are carried out (see Executing Returns Activities ).

Edit any items shown to be incorrect during posting and post again (see Postprocessing a Returns Lot Manually ).

You can display returns lots that you have entered. In this display, the system also shows returns lots that have already been archived.


Depending on the type of posting, the original receivables are re-opened, or new receivables are set. Different activities are executed depending on the system settings.

Any necessary entries were added to the returns history (see Displaying the Returns History ).