Use

The Plant Maintenance (PM) and Customer Service (CS) components enable you to plan and carry out all services, plant maintenance tasks, preventative maintenance, and modernization tasks in your Real Estate objects. Some examples of these tasks are: cleaning offices, repairing systems, preventative maintenance of elevators, and renovating an office building floor.

You use the PM component to manage Real Estate objects used by your own company. You use the CS component if you manage Real Estate objects for customers or other companies within your group.

However, the master data objects of both components are basically the same.

Integration

These components are integrated with the RE-FX component by assigning functional locations of the PM and CS components to the Real Estate objects in the usage or architectural view, where

Prerequisites

You make settings for integration with Plant Maintenance in Customizing. For more information, see Creating and Assigning External Objects from RE-FX .

Features

You can create or assign notifications on functional locations in PM directly from the Real Estate objects. You create notifications if you want to document an inspection or if a technical malfunction of a functional location or equipment occurs.

You can also create or assign orders on functional locations in PM directly from the Real Estate objects. You plan which tasks are to be performed and who should perform them in the order. If an external service provider performs the task then a purchase requisition is generated in the Materials Management (MM) component from the order. If your own employees perform the task then personnel resources are planned from the Human Resources Management (HR) component.

Subsequent Processes in Plant Maintenance

Invoices from external service providers and personnel costs are posted to the order.

The activities performed are documented in the activity confirmation.

The maintenance order can be settled to RE objects such as contracts, settlement units, or usage objects. Or it can be capitalized as a value increase to a fixed asset of the Asset Accounting (FI-AA) component.

If the order in the CS component is not based on a rental agreement, the tenant can be charged the costs in an invoice in SD.

Other Master Data in Plant Maintenance

In maintenance plans , you define according to which rules scheduled orders should be generated. For example, you describe when elevators are maintained, when an inspection should take place, and when cleaning is done. Orders are created manually for non-scheduled activities.

The individual activities of an order are listed and described in more detail in task lists .

The fixtures and fittings of real estate objects, such as pumps or fire extinguishers, are represented by assigning equipment to the functional location.

Classification characteristics describe the details of functional locations and equipment such as the length, width, and height of a room, the construction year of a fixed asset, or the acquisition costs.

Activities

To display the functional locations on the objects of the usage view and to create notifications and orders for them, go to the master data maintenance of the object. On the SAP Easy Access screen, choose:

 Accounting Flexible Real Estate Management RE Navigator <object from usage view> .