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  Billing Scenarios

Use

This scenario describes different scenarios that you can represent in the SAP system for billing. The table provides an overview of flat rate and resource-related billing with dynamic items . You can call up more detailed information for the individual scenarios:

Object to be Billed

Use

Features

Service order

Service order

The work that was performed, the materials that were used, and the additional costs that arose within the framework of providing a service are to be billed to the customer.

Resource-related billing can be performed once the service has been completed, or periodically in the case of extensive services that are performed over a long period of time. No contractual agreements exist.

See Scenario 1

Service order

A predefined service product (for example, standard service, service package) is sold to the customer.

See Scenario 2

Service order with reference to a sales document item (contract or sales order item from assembly processing)

A contract is drawn up with the customer or a standard service is sold to the customer (service package already created in the system). The service is to be billed to the customer based on the expenses that have arisen.

See Scenario 3

Service order with reference to a sales order item from assembly processing

A predefined service product is sold to the customer. A flat rate price is defined for the service product, or is agreed upon. If required, you can list the work that has been performed in the bill.

See Scenario 4

Sales document

For example, sales order item with internal order, production order, etc .

The customer should be billed within the framework of production for services that have been performed, materials that have been used and so on.

See Scenario 5

For example, sales order item with cost collector

The customer is to be billed for services (for example, consultation service at the service provider’s) that have been confirmed for a sales document item.

See Scenario 6

For example, sales order item with WBS element (customer project)

The customer should be billed within the framework of a customer project for services that have been performed, materials that have been used and so on.

See Scenario 7