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 Cash on Delivery

Purpose

The customer orders from you. Transportation of the goods is carried out by a forwarding agency, for example, by post or UPS (The post is used as an example below). The goods are delivered to the customer with an invoice and the customer pays upon delivery.

Prerequisites

Triggering cash on delivery

You enter the forwarding agent as the payer in order entry and this ensures that the forwarding agent is determined as a selection criterion for shipping.

Note Note

Determining the forwarding agent from the payer can be set in Customizing for partner determination. If, however, you want to use different determination of the forwarding agent, e.g., via the sold-to party, then you need to create a new partner type as forwarding agent for cash on delivery.

End of the note.

Standard conditions for pricing

  • NAPG: Package fee (absolute amount; weight scale, group condition)

The forwarding agent demands this from the goods vendor and reimburses it upon payment by the customer.

  • NANG: Cash on delivery fee (absolute amount; weight scale, group condition)

The forwarding agent demands this from the goods vendor and reimburses it upon payment by the customer.

  • NAUE: bank transfer fee

The post office demands this from the customer upon payment.

Access sequence:

Access sequence NANA for pricing with the payer in the access.

Output:

  • Invoice

  • Packaging slip

  • Payment slip

Process Flow

Order entry

You trigger the cash on delivery transaction by entering the post office as the payer.

When you enter the order, the system then determines the same forwarding agent from the selection criteria in shipping.

When you change the order, it is not possible to redetermine the forwarding agent automatically. You must then enter the forwarding agent manually in addition to the payer.

Example of pricing for cash on delivery

Price

100,--

USD

 

Cash on delivery fee

3,50

USD

 

Package fee

9,00

USD

 

Transfer fee

3,00

USD

Statistical condition

       

Final amount

115,50

   

VAT

6,50

   

Open items

112,50

USD

Without statistical condition

Picking/Shipping

  • The following organizational issues are raised in the shipping department:

  • Worklist for deliveries by selecting the forwarding agent, this is identified as a cash on delivery transaction.

  • Billing must be created for cash on delivery.

  • The following documents must be printed and delivered with the goods:

  • Invoice

  • Packaging slip

  • Payment slip

Transportation/Inbound Delivery

Inbound delivery for the forwarding agent with the papers listed above and cash for:

Package fee

Cash on delivery fee

Incoming Payments

Incoming payment for transfer from forwarding agent.