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 Processing Payments at External Cash Desks

 

You can use external cash desk services to transfer payments from your customers made at internal and external payment collectors (branches) to Contract Accounts Receivable and Payable (FI-CA).

Prerequisites

You defined your cash desk structure and the master data for external cash desk services (SAP Easy Access screen under Start of the navigation path Payments Next navigation step External Cash Desk Services End of the navigation path). See also the documentation for the corresponding activities in Customizing for external cash desk services.

You made the required settings in Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Business Transactions Next navigation step Payments Next navigation step Processing Incoming and Outgoing Payments Next navigation step External Cash Desk Services End of the navigation path.

Features

There are four branch categories in FI-CA:

  • Offline – branch without agent (category A)

  • Agent – offline branch with agent posting (category B)

  • Agent – online branch with G/L account posting (category D)

  • Online branch

In external cash desk services, you can process payments from branches of the categories 'offline branch without agent' (category A) and 'offline branch with agent' (category B and category D). For agents, there are two possible variants for posting closing. For an agent of category B, the cash desk closing is an agent posting (reconciliation in Contract Accounts Receivable and Payable). For an agent of category D, the cash desk closing is a G/L account posting (reconciliation in the general ledger).

The cash desks of an online branch represent the cash desks of the cash journal in FI-CA. Here you enter and post incoming and outgoing payments directly in the SAP system and not by using external cash desk services. For the cash desks of online branches, you can also evaluate payments directly in the system as part of the scope of functions of the cash journal and execute follow-up postings such as deposits, withdrawals, differences, and reversals to the cash desk balance.

In the case of the offline branch without agent (category A) or offline branch with agent (category B and category D), the cash desks where the payments are processed are not permanently connected to the SAP system. For both an offline branch without agent (category A) and an offline branch with agent (category B), FI-CA currently only receives XI messages that refer to incoming payments to external cash desks.

Offline branches without agent (category A) and offline branches with agent (category B and category D) are represented by their own master data objects (see Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Business Transactions Next navigation step Payments Next navigation step Processing Incoming and Outgoing Payments Next navigation step External Cash Desk Services Next navigation step Define Master Data for External Cash Desk Services End of the navigation path). For an agent of category B, you have to create the agent as a business partner in FI-CA, and assign the cash desks to a contract account. For an agent of category D, for whom reconciliation takes place in the general ledger, you do not have to create the agent as a business partner in FI-CA, nor do you have to assign the cash desks to a contract account

Note Note

Data transfer for outgoing payments to external cash desks is not supported.

End of the note.

The external cash desk services consist of the following enterprise services, whereby the transfer of the data between the SAP system and the external cash desk system can be synchronous or asynchronous using the SAP Exchange Infrastructure (XI).

  • CashPointPaymentCreateNotification

    The asynchronous service CashPointPaymentCreateNotification enables sending payment information of an external cash desk to FI-CA.

  • CashPointPaymentReverseNotification

    Using the asynchronous service CashPointPaymentReverseNotification, you can reverse payments previously sent.

  • CashPointClosingDocumentNotification

    For reconciliation purposes, FI-CA can be provided with information for cash-desk closing by the asynchronous service CashPointClosingDocumentNotification.

  • CashPointOpenItemSummaryByElementsQueryResponse

    The cash desk uses the synchronous service CashPointOpenItemSummaryByElementsQueryResponse to query the open items of a business partner in FI-CA.

  • CashPointOpenItemSummaryNotification

    Using a mass activity in FI-CA, you can send open items to cash desks asynchronously using the service CashPointOpenItemSummaryNotification.

From a technical point of view, all services are realized by means of XI service interfaces and are made available to the software component FI-CA by the XI content.

You can download the XI content using the SAP Service Marketplace for the application component of your industry solution.