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 Printing Returns Notices


When a returns lot is posted, the returns activities defined in the system are executed (see Executing Returns Activities).

Example Example

You create written documents, such as a returns notification or a payment document.

End of the example.

You create written materials using the application component Correspondence. You define the application forms necessary for this using the Print Workbench.


  • The returns were posted manually or automatically (see Posting Returns Lots Manually and Entering Parameters for Automatic Returns Transfer).

  • You have made your Customizing settings for correspondence (see Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Basic Functions Next navigation step Correspondence End of the navigation path).

  • You have defined and assigned the required application forms (see Customizing for Contract Accounts Receivable and Payable under Start of the navigation path  Next navigation step Basic Functions Next navigation step Print Workbench Next navigation step Define Application Forms End of the navigation path).


When the returns lot is posted, the system uses the returns reasons defined in the contract account master record to determine the data relevant to correspondence, such as the business partner or contract account. It then stores this data in the correspondence container (also see Event-Controlled Correspondence).

To print correspondence, enter and schedule a correspondence printing run (see Printing Correspondence).

In a correspondence printing run, the correspondence data is read from the correspondence container, supplemented with other data where necessary, and output in the printer spooler. The correspondence data is available in the printer spooler either as raw data or in SAPscript format.

You can display the job logs for the correspondence print run (see Displaying Logs for the Correspondence Print Run).