Displaying the Activity Section

What is the Activity Section for?

The Activity section provides complete logging of the actions taken within Manage Alerts with respect to an alert.

With this logging, you can determine exactly what happened during the investigation of an alert and which users were responsible for the actions that were taken. You can answer questions like these:

What changes in alert status occurred?
What documents, action items, and notes were added to, changed, or deleted during the investigation of an alert?
What decisions were taken with respect to alert items or address screening hits?
Which users participated in the investigation of the alert?

About the Display and Filter

The Activity section displays events and actions in a timeline. The type of action is shown by an icon. When you open Activity, all events and actions are shown. Each entry shows only the most important information; you can expand and close entries with Show More and Show Less buttons.

The timeline shows events from newest to oldest. Events that are higher in the timeline are newer.

You can filter actions by the user who is responsible and by the type of action. The filters in the Activity section show only the users and action types that are present in the log.

Descriptions for notes and action items are also logged in the activity section. If a description for a note or action item was changed at some point during its lifecycle, the old descriptions are still visible in the log. Selecting the Hide outdated descriptions checkbox hides all descriptions except the most recent.

Types of Actions and Events Logged

The table below shows the types of actions and events that are logged.

Types of Actions and Events Logged.
Categories of Logged Activities	Activities Logged by Category	Notes
Actions	Alert Transfer Action Triggered Customer General Action Triggered Customer Transfer Action Triggered Revoke Transfer Action Triggered	Alert Transfer Action Triggered and Revoke Transfer Action Triggered document the transfer of an alert to an external case management system. Revocation of a transfer is possible from the external system. Customer General Action Triggered documents the execution of an implementation of BAdI: General Alert Action in Customizing. Customer Transfer Action Triggered logs the execution of an implementation of BAdI: Transfer Alert Action in Customizing.
Address Screening	Address Screening Hit Confirmed Address Screening Hit Rejected After Having Been Confirmed	Documents confirmation or rejection of screening hits in the Address Screening Hits section of Manage Alerts or in the Address Screening Hits app.
Alert Editing	Alert Edited	Documents changes of alert attributes with the Edit function in Manage Alerts
Approvals (Actions in Workflow)	Approval for Decision on Alert Item Requested Approval for Decision on Alert Item Canceled Request Rejected Request Approved Workflow Event (Migrated)	Documents actions in the workflow for approval of a completion decision for an alert item. Workflow actions follow the Decisions action Alert Item Closed Subject to Approval. Note that user WF-BATCH may appear as the responsible user in workflow messages. WF-BATCH is a workflow service user. WF-BATCH does not directly carry out workflow actions. But, for technical reasons, it must appear at the start of messages as the "responsible user." The users who really are responsible for workflow actions appear in the body of the messages.
Assignments	Alert Assigned User Assignment Removed	Assignment, removal of assignment, and reassignments of an alert to a responsible user
Decisions	Alert Item Closed Alert Closed Alert Item Closed Automatically Alert Item Closed Subject to Approval	Decisions to complete alert items and the parent alert. Completion of the last open alert item in an alert triggers the completion of the parent alert. Also, decisions to reopen an alert that has been completed. Reopening an alert reopens all alert items in the alert.
Documents	Document Added Document Changed Document Deleted	Upload, change of attributes such as category, and deletion of documents in the Documentation section. You keep access to a deleted document. While the document disappears from the Documentation section, you can still display a deleted document from the Activity section.
Integration	Integration Event	Actions from the partner system in an integration scenario. For example, actions by the Master Data Governance system in integration with SAP Business Partner Screening are recorded as Integration actions. Note that approval of an alert decision in Master Data Governance is recorded as an Approvals action. The subsequent closing of the alert item and alert appear in this integration scenario as Decisions events.
Lifecycle	Alert Created Alert Created Manually Alert Set to In Progress Alert and Items Reopened	All system-internal events relating to alerts and alert items. Creation, assignments of an alert, completion decisions of alert items and the parent alert in the Decision section, and the reopening of an alert are tracked.
Notes	Note Added Note Changed Note Deleted	Creation, edits, and deletion of notes in the Documentation section. At creation and edit, the text and attributes (importance, for example) are captured. You can trace any changes made to the text of a note or its attributes.
SAP Jam	SAP Jam Group Created SAP Jam Task Created	Creation of an SAP Jam group or task from the SAP Jam tile in an application.
Action Items	Action Item Added Action Item Changed Action Item Deleted Action Item Closed Action Item Reopened	Creation, edits, status changes, and deletion of action items in the Documentation section. At creation and edit, the text and attributes (importance, for example) are captured. You can trace any changes made to the text of an action item, its status, and its attributes.

Note that you will not see the texts shown in the Activities Logged by Category column in the table above. These texts are the technical descriptive names of the activities that are logged. The search filter in the Activity section displays the categories shown in the left column. The log itself offers an explanatory message detailing each action.