Manage Accounts

The Manage Accounts option provides a wallet, which you can use to set up electronic-payment instruments, such as bank accounts and credit cards. Neither a bank account nor a credit card is required. When you create an account, a stored value account (SVA) is set up automatically as your primary payment instrument. However, you can select either a bank account or a credit card as your primary payment instrument. You can use any payment instrument in your wallet to pay bills, but your primary payment instrument is used for person-to-person payments.

If you do not have a bank account or a credit card, funds can be added to your account:
  • If another consumer sends money to you using the Send Money or Friends List features.
  • Through a pickup code.
  • By depositing cash into the account (cash-in) at a distribution center.
If you have a bank account or credit card, you can:
  • Add funds from either one.
  • Withdraw funds from your SVA and transfer them to your bank account.

Customer support agents can deactivate payment instruments. When a payment instrument is inactive, it appears in the list of accounts, but you cannot edit the information. You can remove an inactive payment instrument from your list of accounts.