Support

If you need to report issues in SAP Asset Intelligence Network, create incidents under the following following components (implemented from February 28, 2022):

Service Components
Component App/Feature
SBN-AIN     Asset Intelligence Network
SBN-AIN-APL   Applications
SBN-AIN-APL-CMP Company Profile
SBN-AIN-APL-APP Application Settings
SBN-AIN-APL-BP Business Partners
SBN-AIN-APL-NA Network Authorization
SBN-AIN-APL-UAN User Authorizations
SBN-AIN-APL-SM Smart Matcher
SBN-AIN-APL-REQ Requests
SBN-AIN-APL-IR Improvement Requests
SBN-AIN-APL-ONB On boarding
SBN-AIN-APL-OFB Off boarding
SBN-AIN-APL-HYB Hybris integration
SBN-AIN-APL-C4C C4C integration
SBN-AIN-APL-RFR Client refresh
SBN-AIN-APL-FG Field Glass Integration
SBN-AIN-APL-NSS Network Spatial Service
SBN-AIN-ACF   Foundation
SBN-AIN-ACF-ADO Admin Overview
SBN-AIN-ACF-EQO Equipment Overview
SBN-AIN-ACF-TPL Templates
SBN-AIN-ACF-MOD Models
SBN-AIN-ACF-EQ Equipment
SBN-AIN-ACF-INS Instructions
SBN-AIN-ACF-ANN Announcements
SBN-AIN-ACF-SYS Systems
SBN-AIN-ACF-GRP Groups
SBN-AIN-ACF-VE VE integration
SBN-AIN-ACF-LOC Locations
SBN-AIN-ACF-FUL Functional Locations
SBN-AIN-ACF-DOC Documents
SBN-AIN-ACF-WF Work flow
SBN-AIN-ACF-WO Work Orders
SBN-AIN-ACF-PEB Personal Dashboard
SBN-AIN-ACF-OBM Obsolescence Management
SBN-AIN-ACF-EQS Equipment Search
SBN-AIN-ACF-MCA Mass/Composite API
SBN-AIN-ACF-MCD Mass API Dashboard
SBN-AIN-ACF-FM Failure Modes
SBN-AIN-ACF-FNC Functions
SBN-AIN-ACF-AD Analytic Dashboard
SBN-AIN-ACF-SP Spare parts
SBN-AIN-ACF-TLN Timeline
SBN-AIN-ACF-NTF Notifications
SBN-AIN-ACF-IOT IoT Sync
SBN-AIN-ACF-AL Alert Type and Alert Type Groups
SBN-AIN-ACF-OP On-Premise
SBN-AIN-OPS Operations

Change Log

  • Root component changed (implemented from February 28,2022)

  • New components added (implemented from August 29, 2021)