Export and Import of Customer Data

Process Component (Web Service)

Definition

Export and import of master data related to subscriber accounts and charging contracts.

Technical Data

Software Product and Version	SAP Convergent Charging 5.0
Technical Details	customerDataExportImport
Namespace	http://customerdata.v3.ws.highdeal.com/
Proxy Instance in SAP CC System	Updater
Web Service Version	3
WSDL	https://<UPDATER_INSTANCE_HOST>:<UPDATER_WS_PORT_NUMBER>/v3/customerDataExportImport?wsdl
Endpoint	https://<UPDATER_INSTANCE_HOST>:<UPDATER_WS_PORT_NUMBER>/v3/customerDataExportImport
Application Area	IS-CC

Business Context and Use

This process component enables to:

• Move or copy customer data from one SAP CC system to another. In the context of contract transfer, this process component allows you to transfer customer data between two SAP CC platforms. In an integrated SAP Solution scenario with SAP ERP and SAP CRM, the contract transfer is driven by SAP ERP.
• Provision customer data with a Customer Relationship Management (CRM) application or another external provisioning system.
• Extract customer data for archiving or external processing purposes.

Important

Versioning: This is a newer version of this process component . This version implements a new version of the Subscriber range table, which now contains 5 input columns.

Included Service Operations

The following service operations are related to the management of customer data:

• customerDataExport: To export customer data from an SAP CC system
• customerDataImport: To import customer data into an SAP CC system

See here the technical details about these service operations.

Related Process Components

• Charging contract operational status management: This process component enables you to lock a contract before transferring it from an SAP CC system to another one or to unlock a contract imported in the SAP CC destination system.

Prerequisites

You have determined the customer data that must be exported from or imported into your SAP CC system.

Contract Transfer

Before transferring contracts, make sure that the configuration of the remote system is the same as the configuration of the source system. The following data must be identical in the two systems:

• The list of currencies because they can be used in charging contract parameters.
• The mapping table classes and the range table classes to import subscriber tables.
• The plans: charge plans, refill plans, allowance plans and monitoring plans.
• The tax configuration.

Other data that are not directly used during the import must be the same in the two systems. See the list below (this list is not exhaustive):

• Counter dictionary
• Allowance interfaces
• Spending status

Integration

Contract Transfer

This procedure gives the main steps to transfer charging contracts from an SAP CC system (called source system) to another SAP CC system (called destination system):

• Switch off the service linked to the contract
• Set the operational status of the contract to 'locked' in the source system.
• Export the contract from the source system.
• Import the contract to the destination system.
• If the import is successful:
  • Set the operational status of the contract to 'active' in the destination system.
  • Set the balances of the prepaid accounts (optional step).
• If the import fails, you can set the operational status of the contract to 'active' in the source system.

Constraints and Integrity Conditions

There is no specific constraint.

Notes on SAP CC Implementation

You must have installed and configured the SAP CC Core Server system.

Configuration

Consult the SAP CC Configuration and Implementation Guide to know the necessary configuration or Customizing of the SAP CC system.

Before implementing SAP Convergent Charging in your SAP system landscape, you must configure the systems and the data (master data, business data).