Cancel a Charging Contract

Service Operation (WS)

Definition

To cancel a charging contract

Technical Data

Software Product and Version SAP Convergent Charging 5.0
Technical Details chargingContractCancel
Namespace http://provisioning.ws.highdeal.com/
Proxy Instance in SAP CC System Updater
Service Operation Version 0
User Operation Auditing Yes
Audit Domain CUSTOMER
Application Area IS-CC
Direction inbound
Mode synchronous
Idempotency true

Business Context and Use

This service operation is used in the provisioning context, generally by a Customer Relationship Management (CRM) process component. This operation is used to cancel a charging contract business object entity from SAP Convergent Charging.

Order Capture and Contract Management

A CRM application or another provisioning system manages master data related to the order capture and contract management and replicates data in SAP CC by maintaining subscriber data for end customers. Data includes: Charging contracts (provider contracts), subscriber mapping tables, subscriber range tables.

Related Service Operations

You can use the following operations to perform actions on charging contract.

You can use the following operations to perform queries on existing charging contract.

Features

This operation cancels a charging contract.

Note

You cannot cancel a charging contract with an operational status set to locked.

Authorizations

To know the role that is expected in the user profile of the SAP CC user specified in your request messages, refer to the SAP CC Security Guide .

Error Handling

The SAP CC system may return an error classified into a category and an error stack detailing the issue and its cause.

Categories and Treatments to Implement

Consider the following error categories to design and implement the appropriate behavior of your connected application or system:

Error Category Description Error Handling
Already Exists The data has to be created but another data already exists in the connected SAP CC system with the same type and the same identifier.

Applicable for this service operation: You implement the logging of this error to enable a system administrator or a consultant to investigate and resolve the issue. Data replication or data synchronization mechanisms may failed.

Does Not Exist The data to be modified or deleted does not exist in the connected SAP CC system.

Applicable for this service operation:

Next follows a non-exhaustive list of errors related to the Does Not Exist category:

  • The charging contract with the identifier specified does not exist in SAP CC

Invalid The request or the data is invalid.

Applicable for this service operation:

Incompatible Configuration The configuration of the connected SAP CC system is not compatible with the data specified in the operation request and the scope of the request. Creating or correcting the prerequisite configuration data (master data, business data) has to be done in the SAP CC system with the Core Tool user interface or within your connected application or system.

Applicable for this service operation:

Prerequisite Missing Another data mandatory for the operation is not available or is not compatible with the data specified in the operation request. Create a prerequisite for the data.

Applicable for this service operation: The prerequisite data is managed outside the SAP CC system.

Illegal State The operation request is valid but was rejected because of the current state of the data in the connected SAP CC system which prevents the execution of the request. The current state of the complete system can be also the origin of the error.

Applicable for this service operation: The request will not succeed without a required manual correction or change in the SAP CC system. You implement error logging and manual retry mechanisms.

Next follows a non-exhaustive list of errors related to the Illegal State category:

  • The charging contract cannot be canceled because it is still referenced by at least one object in SAP CC

Temporary Illegal State The valid request was rejected because of the temporarilly illegal state of the data in the connected SAP CC system. The data state may automatically change without any further notification. This is a subcategory of Illegal State category. The state of a data is temporarilly illegal but the operation request can be sent again after a waiting period. The current state of the complete system can be also the origin of the error.

Applicable for this service operation: You can implement an automated resend function.

Note

This list of errors is not exhaustive: consider the technical details of the operation response.

Troubleshooting

Refer to the SAP CC Error Code Reference ( SAP Site ) for more information about a returned error code and the corrective actions necessary for troubleshooting your implementation project.

Message Types

Consult the structures of the message types related to this service operation :

Prerequisites

The prerequisites are the following:

  1. The charging contract to be removed must exist in SAP CC.
  2. The charging contract may not be referenced by other objects in SAP CC.

Integration

There is no specific integration information.

Constraints and Integrity Conditions

There is no specific constraint.

Notes on SAP CC Implementation

You must have installed and configured the SAP CC Core Server system.

Configuration

Consult the SAP CC Configuration and Implementation Guide to know the necessary configuration or Customizing of the SAP CC system.

Before implementing SAP Convergent Charging in your SAP system landscape, you must configure the systems and the data (master data, business data).