SAP CC 4.1 User Assistance

Take a look at the user assistance of the newer release of SAP Convergent Charging: R5.0

The product documentation set of SAP Convergent Charging 4.1 includes the following SAP documents:

SAP CC Admin+
SAP CC Application Help (aka SAP CC Library)
SAP CC BART+
SAP CC BART Setup Tool
SAP CC BART Tool
SAP CC CAT Tool
SAP CC Config Tool
SAP CC Configuration Guide
SAP CC Core Tool
SAP CC Database References
SAP CC Error Code Reference
SAP CC HTTP Client
SAP CC Import/Export Connector (IEC)
SAP CC Installation Guide
SAP CC Java/XML API References
SAP CC Log Message Reference and Error Troubleshooting
SAP CC Master Guide
SAP CC Message Client
SAP CC Metric Reference and Performance Troubleshooting
SAP CC Notification Reference
SAP CC Operations Guide
SAP CC Release Information Note (RIN)
SAP CC Security Guide
SAP CC Setup Tool
SAP CC Sizing and Performance Tuning Guide and SAP CC Sizing Guidelines
SAP CC System Parameter Reference
SAP CC Transition Guide (Offline Charging in SAP CI)
SAP CC Upgrade Guide
SAP CC Web Services Documentation

User Assistance

SAP is the thought leader in providing people with the knowledge they need to deploy and use software successfully. Our user assistance is a seamless part of the attractive, simple, and enjoyable experience of using SAP software.

We assist you, before you even know you need help.

Explore the user assistance of SAP Convergent Charging:

Getting Started
Communities
What's New
Primary Help or Application Help
Initial Implementation or Upgrade From Replaced Release 4.0
Technical Operations
Download

Getting Started	Communities	Information
For decision makers and solution consultants: SAP Hybris Billing for Commerce: SAP Hybris Billing, charging SAP Solution Explorer For IT consultants and power users: Integration Guide for Offer-to-Cash (With SAP S/4HANA 1511) Integration Guide for Offer-to-Cash (With BSi2016) Integration and Migration Guides to SAP Hybris Billing SAP CC Master Guide Early Knowledge Transfer SAP Best Practices and Rapid Deployment Solutions: SAP Best Practices for SAP Hybris Billing Training: AC235 SAP CC 4.1 Product Documentation Download See also: Communities Application Help Select your domain of interest	For decision makers and solution consultants: SAP Community Network (SCN): SAP Hybris Billing Convergent Charging For IT consultants and power users: SAP Hybris Billing - Customer Area (Information and business tools)	SAP Support Portal (Support Desk) Report an incident (about IS-CC) Search in knowledge base and SAP Notes Download SAP software Request a license key for SAP CC SAP Help Portal SAP Convergent Invoicing SAP Contract Accounts Receivables and Payables (in SAP ERP 6.0, EhP 8) SAP CRM 7.0, EhP 4

Getting Started

Communities

Information

For decision makers and solution consultants:

SAP Hybris Billing for Commerce:
- SAP Hybris Billing, charging
- SAP Solution Explorer

For IT consultants and power users:

See also:

Communities
Application Help
Select your domain of interest

For decision makers and solution consultants:

SAP Community Network (SCN):
- SAP Hybris Billing
- Convergent Charging

For IT consultants and power users:

SAP Hybris Billing - Customer Area (Information and business tools)

SAP Support Portal (Support Desk)
- Report an incident (about IS-CC)
- Search in knowledge base and SAP Notes
- Download SAP software
- Request a license key for SAP CC
SAP Help Portal

What's New - Release Notes	Primary Help	Application Help
What's New in SP 2 Corrections and Changes (SP 2 Delivery) SAP CC Release Information Note (RIN) See also: What's New in SP 1 What's New in SP 0 Corrections and Changes (SP 1 Delivery) Corrections and Changes (SP 0 Delivery)	SAP CC Core Tool SAP CC Admin+ SAP CC BART Tool SAP CC BART+ Other SAP CC User Interfaces SAP CC Import/Export Connector (IEC) See also: Installation Configuration Operations	SAP CC Application Help (aka SAP CC Library) Scope and Feature Description Architecture Master Data Pricing catalogs of the customer services to monetize Customer Master Data Processes and Functions

Installation and Technical Implementation or Integration	Extensibility (e.g. APIs)	Configuration
SAP CC 4.1 Product Availability Matrix (in PAM) SAP CC Installation Guide SAP CC Setup Tool SAP CC Admin+ Request a license key Corrections and Changes (SP 2 Delivery) Technical Implementation of SP 2 Implementation and Customizing: See SAP CC Configuration Guide SAP CC Database References SAP CC Sizing Guidelines SAP CC Sizing and Performance Tuning Guide Technical configuration: See SAP CC Configuration Guide See also: Download Extensibility (Java, Web Services) Configuration (see technical and business settings) Operations (see setup of supportability tools)	Development or integration: SAP CC Web Services Documentation SAP CC Java/XML API References Java libraries: Core, BART, and IEC Technical interfaces: Message TCP, HTTP Communication Interface (HCI) SAP CC Notification Reference SAP CC Error Code Reference See also: Technical implementation Configuration	SAP CC Configuration Guide Technical features Business features Master data and business data SAP CC System Parameter Reference SAP CC Core Tool Getting started pricing catalogs charge plans SAP CC logic components subscriber accounts provider contracts SAP CC Core Tool (with Offers) SAP CC Setup Tool SAP CC Admin+
Operations	Security	Troubleshooting
SAP CC Operations Guide (administration) Management of SAP CC Monitoring High Availability Operations Purging and Archiving Software Change Management (Software Maintenance) Corrections and Changes (SP 2 Delivery) Technical Implementation of SP 2 Patch List in SAP Notes SAP CC Transition Guide (Offline Charging in SAP CI) See also: Download	SAP CC Security Guide User administration and authentication Authorizations and roles in user profiles Network and communication security Data storage and privacy Security-relevant logging and tracing	SAP CC Metric Reference and Performance Troubleshooting SAP CC Log Message Reference and Error Troubleshooting com.sap.SCC.core_server Note Depending on your use case or daily task, use the Troubleshooting sections available in the help (primary help, guides) that relates to your domain (installation, configuration, implementation, development).
Upgrade	Download	Education
SAP CC Upgrade Guide Corrections and Changes (SP 2 Delivery) Technical Implementation of SP 2 Patch List in SAP Notes SAP CC 4.0 Patch List in SAP Notes (Replaced Release) SAP CC Transition Guide (Offline Charging in SAP CI) See also: Download What's New - Release Notes	SAP CC 4.1 Software Complete Version (initial installation, software maintenance, or upgrade project) SAP CC 4.1 Support Patches License Key for SAP CC SAP CC 4.1 Product Documentation Download Note Use the Installations and Upgrades area in SAP Support Portal to download the latest complete version of SAP CC as a support package (SP). SAP CC support packages are not available in the Support Patches area. SAP JVM 8.1 (latest complete version as a patch level) See also: Installation Operations (see software maintenance) Upgrade	Training: AC235: SAP CC 4.1 (5 days) - CC Foundations Note AC236 is now part of AC235.