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Note: The information flow relating to offers and subscriptions is not described in the illustration. |
Charging information flows through SAP Convergent Charging system in the following way:
An end customer subscribes to the commercial product of a service provider. For example, in an external provisioning system such as SAP CRM.
The customer consumes a chargeable service (*) included in the charge plan. An external system outside SAP Convergent Charging can meter the chargeable service.
A ticket, which is information about consumption, arrives at SAP CC Core Server.
SAP CC Core Server system calculates (rates) dynamically the price amount of the consumed service according to data set in the provider contract: parameters, counter values, and charges of the activated charge plans.
The system determines then debits or credits prepaid accounts or external (postpaid) accounts with the amounts calculated with the price plans. The balance management system controls the addition or deduction of monetary or non-monetary amounts from accounts.
One or more transactions are produced, which are returned to the external system, your billing system, or saved to a CSV file. Counters are updated in the database.
(*) Consuming a chargeable service means that the charge in the charge plan is associated to a chargeable item class and the charge contains at least one usage rate component.
Charging information flows through SAP Convergent Charging system in the following way:
A customer subscribes to your offer.
The customer consumes a chargeable service (*) included in the offer. An external system outside SAP Convergent Charging can meter the chargeable service.
A ticket, which is information about consumption, arrives at SAP CC Core Server.
SAP CC Core Server calculates the amount of the consumed service according to one or more predefined price plans and subscriptions including counter values.
The charging process debits or credits prepaid accounts, credit limit balances, or external accounts with the amounts calculated by the price plans. The balance management system controls the addition or deduction of monetary or non-monetary amounts from accounts.
One or more transactions are produced, which are returned to the external system, your billing system, or saved to a CSV file. Counters are updated in the database.
(*) Consuming a chargeable service means that the charge in the offer is associated to a chargeable item class and the charge contains at least one usage rate component.
Objects such as chargeable item classes and charges are saved to the relational database. You can use the graphical user interface (SAP CC Core Tool) to configure the pricing objects that are master data related to the service provider. You can perform trial runs of price plans to test your pricing logic.