The name of the monitoring plan activated by the contract item is displayed on the Definition tab.
External Code: Type the code to identify the contract item in the customer data of an external system. Used with SAP CRM and SAP ERP/FI-CA, this code identifies an item in the master data managed by SAP CRM and that must be present in the billable items sent to SAP Convergent Invoicing of SAP ERP/FI-CA. See the configuration of the billable item mapping and the output field CONTRACTITEMID. If SAP CC is interfaced with another CRM system, the use of this code is customized during the implementation project. Refer to the relevant documentation.
Activated Plan: Displays the name of the original monitoring plan activated in this contract item. Click
if you want to view the monitoring plan from the pricing catalog of the service provider.
End Date: Select the date when this contract item is no longer valid.