Characteristics

Charges can have main and secondary characteristics. You define main characteristics when you create a charge. When you use charges inside an offer, you give them secondary characteristics.

Once you have selected the charges that you want to add to an offer, you can redefine some of their main characteristics and assign secondary characteristics to them. The setup choices made for a particular offer only apply to this offer.

Main characteristics

When you create it, the charge can have the following characteristics:

You cannot change the charge type when the charge is included in an offer, but you can modify parameter values and add content to translation tables that are used in it.

When you incorporate a charge into an offer, you can redefine its parameters if you have set the Visibility field to “External”.  

You can add further content to a translation table from within an offer or a subscription. The new content does not alter the content of the original translation table.

Note: Main characteristics are redefined on the Parameters tab, the Counters tab and the Translation Tables tab of the charge.

Secondary characteristics

A charge has several secondary characteristics which you define when you use a charge in an offer:

Secondary charge characteristics are only valid in the offer to which they have been assigned. If you reuse this charge in another offer, you can redefine secondary characteristics for the new offer.

You can redefine the status previously set in a suboffer that makes up a complex offer.

Example

Learn.com has assigned mandatory status to the Membership Fee charge for the Document Download offer. In building the complex Complete Organization Module offer using the Organizations Module and the Document Download offers to promote customer flexibility, the company can redefine the status of the Membership Fee charge as “optional”. Learn.com can thus exempt customers from membership fees. If the status is not modified, the system will apply mandatory status.