Example
An end customer subscribes to a mobile data plan allowing "unlimited data usage". To protect itself from customer abuse in network usage, the operator adds a clause to the small print of the contract stipulating that data usage with regular quality of service is unlimited until a specified consumption threshold.
For more information, see the application example.
To model this business case in SAP CC, the service provider configures in the pricing catalog of this customer service:
A charge plan dedicated to define the pricing policy related to the usage of the data service:
You configure a reusable charge and customize it in the charge plan. The price plan of the reusable charge includes a usage rate that defines the pricing of the consumption of service data and that is based on a quantity of bytes
You declare and share a DATA_USAGE counter that is incremented by a quantity of bytes
A monitoring plan "Monitoring plan dedicated to data usage" associated to the previously configured charge plan and that reuses the DATA_USAGE shared counter:
Target spending status: Data fair usage
Counter in contract to monitor: DATA_USAGE
Conversion logic based on: RT dedicated to monitoring range table
To enable the monitoring of the DATA_USAGE counter, you create a monitoring plan and set up the generation of a spending status based on this counter as follows:
Create the monitoring plan
Set up a parameter and change its default value to the relevant range table:
Select the 'RTC dedicated to monitoring' range table class
Select the 'RT dedicated to monitoring' range table
Select the 'Data fair usage' spending status description
Select the DATA_USAGE counter name
Select the parameter previously defined and that refers to the 'RT dedicated to monitoring' range table
Save the monitoring plan to the back-end database
Release the monitoring plan
Application example in spending status monitoring