To help you get the most out of SAP Convergent Charging, SAP SE provides you with an extensive list of resources you can use for support and guidance.
SAP Convergent Charging is integrated with different components: SAP CRM, SAP ERP, and SAP Convergent Invoicing.
The primary help system provides you with specific information and recommendations to configure data in SAP Convergent Charging for the integrated scenario.
In this portal, you find extensive documentation from the SAP Library on SAP Solutions, along with additional information about the documentation, information design at SAP, education services, and links to the SAP Community Network.
These guides are available in PDF format and provided on the DVD-ROM with the release of this product. They contain comprehensive information about each functional aspect of SAP Convergent Charging. The guides are also available on SAP Help Portal: http://help.sap.com/cc41.
|
Note: After the guide is open, press Ctrl+F (Windows users) to find a key word. Type the word in the Find field, and then click Find Next. |
If you need more information about configuring and maintaining the master data for a service provider, we recommend that you consult the Configuration Guide for SAP CC on SAP Help Portal.
When using a system landscape with master data including offers and subscriptions, you can set up SAP CC Core Tool to work with all kinds of data related to the charging process based either on subscriptions or provider contracts.
Consult the primary help for this environment:
If you use a newly installed landscape, SAP CC Core Tool is set up by default to work with new data models used for the charging process on provider contracts.
Consult the primary help for this environment: