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Caution: Do not manually create a provider contract if SAP Convergent Charging is already interfaced with a CRM or provisioning system responsible for managing provider contracts and customer master data. Refer to the caution for provider contracts. |
Create, open, or modify a provider contract before setting up a contract item activating a monitoring plan. A Provider Contract window must be open.
The provider contract must include some contract items that activate a charge plan or a refill plan that shares the necessary counters to be monitored and reported as form of spending statuses.
To set up a contract item activating a monitoring plan in a provider contact
In the left pane of the Provider Contract window, click
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Set up the tabs of the contract item which references an original monitoring plan: Definition, Counters, Technical Data.