A counter is a numerical data stored in provider contracts in customer master data. During the charging and refilling operations, the SAP CC system uses the counter values to dynamically computes the price of a customer service usage and then updates these counters for further calculation.
A counter can represent a technical information or a business information like a service credit.
When provisioning the provider contracts, the CRM application or the provisioning system creates all the counters as declared in the charge plans and refill plans that are referenced by a contract item.
In the pricing catalog of the service provider, you configure the conditions of counter creations by setting up the charge plans and the refill plans that will be activated in the provider contracts of the end customers.