Customized charge: response item (generation settings)

Create or modify a charge plan before setting up and customize a charge in the charge plan. In the left pane of the charge plan window, click a charge to view, and then open the Response Item tab.

 

Important: Do not forget that you can create a charged item class from:

  • Scratch if you use an external billing system or any other external system

  • The billable item mapping if you work with the SAP ERP system. In this case, when creating a charged item class, you must select the type of the charge item class which depends on the account type linked to the charge plan

You must map charged item classes onto billable item classes generated automatically by SAP Convergent Charging. To do that, you create a charged item class from the mapping of a billable item class. Refer to About billable item mapping for more information when using an SAP ERP system.

 

The Response Item tab allows you to:

Response Item tab

Fill in or modify the Response Item tab.

Charged Item Based On: Provides the list of the charged item classes. Select a charged item class if you want to replace the charged item class associated to the charge. Click to open the charged item class, and then modify it if necessary. Click to refresh any change relating to the charged item mapping.

Charged Item Mapping: Provides the list of the fields of the selected charged item class and the respective values or properties of these fields. For more information, consult the Charged Item Mapping of the Output Item tab.