After installing the SAP CC system landscape, the system administrator (Administrator role) and the power users (Marketing role) must configure some business data.
The system administrator has configured the necessary business data with the Admin+ and Setup Tool user interfaces. Before creating a pricing catalog for implementing the pricing policy of a customer service, you can check this data. Ask for reports about:
VAT taxes
VAT rules
In Core Tool, you set up the following business data whose some data is predefined during the installation of the SAP CC system.
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Note: You can configure some business data when configuring the master data for the first time. |
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Marketing role |
1. Manage the currencies necessary to configure the master data of the pricing catalog and the customer master data.
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Marketing role |
2. Manage the public holidays necessary to configure some pricing logic based on public holiday information relating to the customer service consumption or other operations: |
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Administrator role |
3. In an SAP Solution with one ore more SAP ERP/FI-CA and CRM systems, manage the customer management areas necessary to configure master data. You set up the pairs of SAP ERP/FI-CA systems and SAP CRM systems that maintain the customer master data in the SAP CC system. |
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Marketing role |
4. You can configure the master data for a service provider. |