About user profiles

SAP CC Core Tool uses your login and password to give you a unique user ID. Only administrators and user administrators can create new user profiles for SAP CC users.

An SAP CC user is a person (individual user) or a machine (service user) who is:

Authorized to work with SAP Convergent Charging systems
Assigned one or more roles in the organization
Associated or not to an existing pricing catalog to set up restrictions on master data:
Objects belonging to this catalog owned by a service provider
Objects related to the end customers (subscriber accounts, for example) and belonging to the same service provider

Note: To restrict access and control rights to users, you can also associate a list of authorized accesses with each user profile.

When SAP CC Core Tool is running, you cannot log on to it by using another user name. To change the user name, you must close Core Tool and relaunch it with the user name and password of the new user.

Roles are predefined levels of authorization that grant users specific access and control rights within the SAP CC system. The various roles that are available and the level of authority associated with each role is listed in the table below.

Important:

If you are assigned a user administrator role, inform your system administrator before changing your password. The system administrator must update a specified configuration file (refer to the SAP CC Installation Guide: Help resources) each time you change your password.
You are not allowed to modify provider contracts in Core Tool with a production landscape. You can only read the provider contract. To modify a provider contract, you must use a CRM or an external provisioning system connected to SAP Convergent Charging.

Role	Authorized domain	Authorized action
Administrator	All	- User management Operations: - Audit management - Bulk operation management - Rerating management - Refresh rating instance - Export/import public holidays - Specific tasks when using administrative tools of SAP CC (refer to the SAP CC Configuration Guide)
User Administrator	Users	- Create and delete SAP CC users - Modify password or user roles - Lock and unlock a user
Customer Sales Representative (CSR)	Provider contracts, subscriber mapping tables, subscriber range tables	Customer master data: - Create, modify, and delete provider contracts, subscriber mapping tables, and subscriber range tables - Subscriber accounts Master data: Display these objects in the pricing catalogs (master data) and in business data: - Pricing macros - Translation tables and tier tables - Mapping tables and classes - Range tables and classes - Charges (reusable) - Charge plans - Refill logic - Refill plans
Marketing	Charge plans, Refill plans	Create, modify, and delete objects in the pricing catalogs (master data) and in business data: - Currencies, public holidays - Chargeable item classes and refill item classes - Charged item classes and refill record classes - Billable item mapping - Consumption item mapping - Pricing macros - Translation tables and tier tables - Mapping tables and classes - Range tables and classes - Charges (reusable) - Charge plans - Refill logic - Refill plans - Monitoring plans
Process Manager	Business functions	Use the operations via the Web Services technical interface to trigger business and technical operations such as: - Provider contract activation - Charged item bulk loading
Batch Rating Administrator	Batch rating and charging	- Log on to the BART user interfaces: BART Tool and BART+ () - Perform all actions related to batch operations (refer to the SAP CC BART Tool documentation: Help resources) - Connect the SAP CC BART Server system to the SAP CC Core Server system (refer to the SAP CC Configuration Guide*: Help resources)
Remote Support	All	Read-only rights relating to the data and configuration of SAP CC (refer to the SAP CC Security Guide: Help resources)

(*) For more information about BART, refer to help resources.

Additional Information

Consult the SAP CC Security Guide (help resources).