A contract item is a charging term of the provider contract subscribed to by an end customer with a service provider. The contract item refers to and activates a charge plan (or a refill plan or a monitoring plan). The plan includes the pricing logic configured for the customer services in the pricing catalog of this service provider.
It defines:
A validity period
The charge plan, refill plan, or monitoring plan that is activated in this contract item by a CRM application or a provisioning system (or by a power user in rare cases)
The customer data relevant for the charging and the refilling process:
Counters
Parameters
Account assignments specifying the accounts to be charged (debit or credit) for the use of the customer service
Technical data
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Note: Consider also the activation of a refill plan and the related topics: Counters tab, Parameters tab, Account assignments tab, Technical data tab. |
You can perform the following configuration tasks:
Activating a charge plan, a refill plan or a monitoring plan
Sharing counters with contract items
Sharing counters with contract items and provider contracts