Changing the Mapping of a Mobile Status to STARTED

Prerequisites

Address the following before performing this procedure:

  • Determine and note the technical code of the work order system status to which the mobile status STARTED will be mapped, as it is used in the procedure.

  • The system status to which you are mapping the mobile status of STARTED in this procedure is configured as a work order status.

  • The person performing this procedure has access to the ConfigPanel and permissions to change configuration settings of the elements within it.

Context

The following procedure describes the steps required to change a system status when a mobile STARTED status is mapped to it.

Procedure

  1. Starting from the ConfigPanel home page, click the Mobile Application Configuration link. Then click the Mobile Status Setting tab.
  2. Choose your desired mobile application from the list of Defined Mobile Applications in the left pane.

    The application level status settings display in the tab to the right. Information includes the Mobile Status List.

  3. In the Mobile Status List table, find the Object Type of <WORKORDER> with a Mobile Status of <STARTED> and click the Change button.
  4. Change the System Status value to the technical code of the system status to which the STARTED mobile status should be mapped. When done, click Save.

Results

After completion of the procedure, the STARTED mobile work order status is mapped to a different system status than the default REL status.