SAP Service and Asset Manager Overview

The SAP Service and Asset Manager Configuration Guide is intended for system administrators, technical architects, implementation team members, and IT personnel involved in the installation, setup, and configuration of software for the application.

It is assumed that the personnel performing the installation and setup are familiar with SAP installation guidelines. SAP setup knowledge is helpful while carrying out the steps for the setup of SAP.

Use the SAP Service and Asset Manager Configuration Guide along with appropriate SAP documentation.

Functions Supported by SAP Service and Asset Manager

SAP Service and Asset Manager is a mobile solution for managing work orders, notifications, condition monitoring, and material consumption. The application also performs time management and failure analysis.

Regardless of connectivity, SAP Service and Asset Manager allows remote employees to access, complete, and manage their assigned work orders and notifications through their devices. With SAP Service and Asset Manager, they have SAP back end data readily available including task lists, repair histories, reference documents, and geospatial data such as addresses and maps. Armed with more information, employees work smarter, have more work time, improve their first-time fix rates, and extend asset lives by conducting more preventative maintenance.

SAP Service and Asset Manager comes packaged with a mobile add-on for SAP ERP and a mobile add-on for SAP S/⁠4HANA. They offer tight integration and easier deployment without interference to or from your existing SAP system customizations or standard SAP objects. They provide you with full configuration, administration, and monitoring features that allow you to manage the SAP Service and Asset Manager application from within your SAP system infrastructure.