Supplier Returns Overview

You use this function to monitor supplier returns processes. It provides you with an overview of all the steps in the returns process, all the follow-up documents created as part of the process, as well as information on the status of logistical processing and refunding.

Features

The Returns Overview for Supplier Returns screen is divided into the following areas:

The selection area allows you to generate a list of supplier returns processes for monitoring.
The header list shows the returns purchase orders or returns stock transport orders that meet your selection criteria.
The item list shows all the items of a selected returns purchase order or returns stock transport order.
The detail tree shows all the steps in the selected returns process with links to the corresponding documents.

Note Note

You can show and hide the different screen areas as necessary.

End of the note.

You have the following options on the Returns Overview for Supplier Returns screen:

You can navigate to individual returns-related documents.
You can see the overall processing status, the logistical processing status, and the refunding status of the whole returns process and document items in question.
You can see where the system was unable to create follow-up documents automatically. Restart follow-up document creation after you have resolved the issues.

Activities

On the SAP Easy Access screen, you have the following options for displaying the returns overview for supplier returns:

Choose Logistics Central Functions Advanced Returns Management Returns Overview Display Returns Overview for Supplier Returns .
Choose Logistics Materials Management Purchasing Environment Advanced Returns Management Display Overview of Supplier Returns .

You select the returns purchase orders or returns stock transport orders you want to monitor and review the required information.

If the processing status of a document is Document with Errors, you choose Restart Document Creation and the system creates the required documents if possible and shows the result.

You can also navigate to the Returns Overview for Supplier Returns screen when you display or process any of the documents in the returns process, for example, Change Purchase Order, Material Inspection in Warehouse, and Internal Refund Determination. The corresponding transactions either provide a Returns Overview pushbutton, or you choose Start of the navigation path Goto Next navigation step Returns Overview End of the navigation path . If you access the Returns Overview in this way, then the header area in the Returns Overview contains information on the document from which you navigated, and the selection screen area is not available.