Delete/Remove Faxed or Attached Receipt Images

You can delete/remove images that are attached to an expense or to a report, if the report has not yet been submitted or if the report has been returned to you by your approver.

Delete vs Remove

For images attached at the report level – whether uploaded or faxed – this action truly deletes the images.

For images attached at the expense level – whether uploaded or obtained from the Available Receipts library – they are not deleted; they are removed (detached) and then returned to the Available Receipts library.

Expense-level images

You can remove an image with the expense open or closed.

To remove an image from an open expense:

  1. With the expense open, the image should be visible by default. If not, click Show Receipt on the (upper-right side of the page).
  2. Click Detach at the (bottom of the image).
  3. When the message appears asking if you want to return the image to the Available Receipts library, click Yes.
  4. Delete from the Available Receipts library.

To remove an image from a closed expense:

  1. With the report open, click the image in the Receipt column.
  2. Click Detach (bottom of the image)at the bottom of the image.
  3. When the message appears asking if you want to return the image to the Available Receipts library, click Yes.
  4. Delete from the Available Receipts library.

Report-level images

Note the following:

  • The entire set of receipts (PDF) will be removed from the report when deleting at the report level.

  • For reports that have been returned to you:

    • Expense creates an audit trail entry indicating that receipts have been deleted.

    • If Expense had marked the receipts as received (in Processor), the delete process will mark the receipts as not received.

To delete receipt images from a report:
  1. With the report open, click Manage Receipts > Manage Attachments.
  2. Click Delete (bottom of the image).