Error Handling of Contingent Worker Records

The Active Worker Delta Single Line Download connector used to extract contingent workers from SAP Fieldglass only extracts new workers and any that were extended since the last run date. If the error is because of missing data from SAP Fieldglass, the failed contingent worker record is picked up in the next run of the connector.

If the SAP Fieldglass connector doesn't return any records (no change within SAP Fieldglass), the connector throws the following SOAP fault exception:

Error = org.apache.cxf.binding.soap.SoapFault: download throwable

If the failure is because of misconfiguration or a network failure within Employee Central, contingent worker records don't change within SAP Fieldglass. The next run of the Active Worker Delta Single Line Download doesn't fetch the records. The middleware sends notifications to Execution Manager. Clients need to contact their SAP Fieldglass representative to have the last date run reset within SAP Fieldglass.

If the date is reset within SAP Fieldglass, the Active Worker Delta Single Line Download connector picks up the worker records that have changed since the last run date. These records are sent out to the middleware for processing. If that batch contains workers’ previously successful processed information within Employee Central, this data may be overwritten.