Click on the question mark icon to access SAP Companion in-app help.

Get detailed information on the navigation and features without having to click away from the user interface.

You can access in-app help from any view in the Intelligent Selling Services application.

Explore the product documentation on SAP Help Portal.

Intelligent Selling Services Documentation

Check out new features and product enhancements.

Release Notes

The Overview page displays a handful of essential information about Intelligent Selling Services.

This includes a brief introduction to the product, a collection of resources to consult when getting started, and various helpful details related to your sites.

The welcome panel at the top consists of the About Selling Services and Learn more tiles. Check out the links listed in the tiles for instructions and guidance on how to get started with Intelligent Selling Services quickly and efficiently.

The bottom panel is related to sites. Depending on whether or not you have already created sites, the panel displays different content:
  • the sites dashboard if you have created at least one site
  • the Create your first site tile if you have not created any sites yet

    Browse the information on the Overview page to jump-start your journey with Intelligent Selling Services.

Switch between the provisioned sites to access data gathered for particular sites.

Displays the ID of your tenant.

Raise a support ticket.

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Click to open User Settings or to sign out.

The User Settings screen enables you to customize and manage your preferences. The panel includes the following tabs:
  • User Account - Access and view your account details.
  • Appearance - Choose a theme for a personalized interface.
  • Region and Formatting - Select the preferred language. The date format and time format change accordingly to the selected language.
Note After saving your settings, the browser will automatically refresh to apply the changes.

Displays the header of the site dashboard and the number of created sites.

The site dashboard appears only for users who have created at least one site.

Note Full functionality of Intelligent Selling Services becomes available only if you create at least one site. Only an Admin user can create sites.

For more details on sites and site creation, see Site Management.

Displays the name of the site.

Shows the current status of the site.

The site appears in the list with one of the following statuses:

  • Initializing...: Your site is initializing. To check the initialization status, refresh the page.

  • Active: Your site is active.
  • Initialization Error: An initialization error ocurred. Contact the system administrator if the issue persists.

Shows the statistics on the product views, carousel views, and carousel clicks.

The statistics involve the events that Intelligent Selling Services received in the previous 24 hours, including the percentage change over that time.

Shows the timestamp of the last successful catalog synchronization and its status.

This section also displays the number of products sent to Intelligent Selling Services during the last full catalog synchronization. The number of products in subsequent partial synchronizations is not taken into account and therefore the actual number of products in the catalog might be different from the number of products passed to Intelligent Selling Services in the last full synchronization. The number of products for partial synchronizations is not displayed in the user interface.

Shows the status of the recommendation model calculation performed by machine learning system.

The status is intended for the Personalized Products, Related Products, Complementary Products and Replenishment Products recommendations. If you don't use product mixes of those types, a machine learning model is unnecessary, therefore the status shows as Unavailable. If an error occurs during the calculation, the training process restarts automatically.
Note

The settings applied to the Administration business tooling are shared across all sites while the settings applied to the Merchandising and Development business tooling are site-specific, and thus not automatically copied over to a new site upon its creation.