The Manage Problem Reports app lets you manage problem reports for product issues.
Use the Manage Problem Reports app to handle reports related to product issues in SaaS application.
This app lets you do the following:
Create problem reports
Edit problem reports
Delete problem reports
Display the list of problem reports for product issues.
For more information, see Working with Problem Reports.
Each problem reports consists of header data, reference items, and administration details. These elements resolve or complete the lifecycle of problem reports for objects.
For more information, see Working with Problem Reports.
Create problem report to reports issues for various objects used by different SaaS applications.
You can link references to the object to identify and reference specific items affected by or related to the reported problem.
For more information, see Working with Problem Reports.
Displays details, such as Created By, Created On, Changed By, and so on.
The specific field or property of the object that was changed, such as, Priority, Description, Name, Status, and so on.