Specifies the content of the feedback item.

With the Manage Feedback app, you can view or discard the feedback items.

Categories usually represent aspects of a product. For example, price can be a category for product Hybrid Vehicle.

Specifies the source from which the feedback item is collected. For example, Experience Management (XM) surveys. If the feedback item comes from the My Feedback app, the Channel property is shown as To be Determined.

With the creation of each feedback item, a unique ID is automatically generated for it.

Specifies the product that the feedback item refers to or may affect.

Specifies the date when this feedback item was generated by its provider.

A feedback item can have the following statuses:

Initial – Feedback item without a category.
Categorized – Feedback item that has been sorted into a category, ready for consolidation.
Done – Feedback item that has been processed into a new consolidated item.
Discarded – Feedback item that has been removed from the feedback list.