Error Codes for Action and Rule Execution Log
Overview of all types of errors that can occur with displaying execution logs
In this section, you can inform yourself about the different types of errors that can occur when the system processes execution log data. Do not confuse these error codes with errors that can occur during the execution of a rule or an action itself. For an exhaustive overview of errors related to action execution, see Action-Related Error Codes.
Error Codes for Action and Rule Execution| Error Code | Category | Root Cause | Solution |
|---|---|---|---|
| iot.rat.error.500 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.501 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.502 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.503 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.504 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.505 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.506 | Internal Error / IO Exception | Temporary error occurred. Error accessing file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.507 | Internal Error / Query Processing | Temporary error occurred. Interruption during processing. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.508 | Internal Error / Query Processing | Temporary error occurred. Error reading file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.509 | Internal Error / Upload Processing | Temporary error occurred. Error writing file to storage. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.510 | Internal Error / Upload Processing | Temporary error occurred. Error deleting file from directory. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.511 | Internal Error / Query Processing | Temporary error occurred. Error reading file using a file path. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.512 | Internal Error / Query Processing | Temporary error occurred. Interruption during file transfer for a file prefix. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.513 | Internal Error / Upload Processing | Directory cannot be determined. | Create a support ticket. |
| iot.rat.error.514 | Internal Error / Upload Processing | Temporary error occurred. Error during file upload to storage. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.515 | Internal Error / Upload Processing | Temporary error occurred. Interruption while uploading files to storage. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.516 | Internal Error / Upload Processing | Error occurred during file upload. File already exists. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.517 | Internal Error / Upload Processing | Error occurred during file upload. Error creating a file. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.518 | Internal Error / Consolidation Processing | No files found to consolidate on local hard drive. | Create a support ticket. |
| iot.rat.error.519 | Internal Error / Consolidation Processing | No log messages found to consolidate in files. | Create a support ticket. |
| iot.rat.error.520 | Internal Error / Consolidation Processing | Consolidated file does not exist. | Create a support ticket. |
| iot.rat.error.521 | Internal Error / Consolidation Processing | Error reading ORC files. | Create a support ticket. |
| iot.rat.error.522 | Application processing failed. | Error getting object key from storage for a bucket and prefix. | Create a support ticket. |
| iot.rat.error.523 | File download failed | Timeout reached before download of log data is completed. | Narrow down time range for selection. |
| iot.rat.error.524 | Internal Error / Consolidation Processing | Consolidation files exist for a prefix. | Create a support ticket. |
| iot.rat.error.525 | Internal Error / Query Processing | Incorrect file prefix. | Create a support ticket. |
| iot.rat.error.527 | Application processing failed. | Unsupported page type. | Provide a valid page value or create a support ticket. |
| iot.rat.error.528 | Application processing failed. | Unsupported status value. | Provide a valid status value or create a support ticket. |
| iot.rat.error.529 | Application processing failed. | Invalid time window. Start time must be before end time. | Provide a valid time window or create a support ticket. |
| iot.rat.error.530 | Application processing failed. | Time window exceeds allowed maximum number of days. | Narrow down query selection. |
| iot.rat.error.531 | Application processing failed. | Unsupported file type. | Provide a valid file type or create a support ticket. |
| iot.rat.error.532 | Application processing failed. | Failed to get cloud storage information without a tenant id. | Create a support ticket. |
| iot.rat.error.533 | Application processing failed. | Unable to get service info for tenant. | Create a support ticket. |
| iot.rat.error.534 | Application processing failed. | Error parsing service info to cloud storage credentials. | Create a support ticket. |
| iot.rat.error.535 | Application processing failed. | Unable to get service info for tenant. | Create a support ticket. |
| iot.rat.error.536 | Application processing failed. | Error creating cloud storage provider client for tenant. | Create a support ticket. |
| iot.rat.error.537 | Application processing failed. | Unable to get service info for all tenants. | Create a support ticket. |
| iot.rat.error.538 | Internal Error / Query Processing | Error downloading files for a prefix, a bucket name, and a file path. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.539 | Internal Error / Query Processing | Error occurred while waiting for file download completion for a prefix, a bucket name, and a file path. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.540 | Internal Error / Upload Processing | Error uploading files for a prefix, a bucket name, and an upload file system directory. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.541 | Internal Error / Upload Processing | Interruption occurred while waiting for file upload completion, for a prefix, a bucket name, and an upload file system directory. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.542 | Internal Error / Download Processing | File download from cloud storage failed due to IO exception for an cloud storage file name, a local file path, and a bucket name. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.543 | Internal Error / Download Processing | File download from cloud storage failed due to storage provider exception for a cloud storage file name, a local file path, and a bucket name. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.544 | Internal Error / Download Processing | File download from cloud storage failed due to a file not found for a cloud storage file name, a local file path, and a bucket name. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.545 | Internal Error / Deletion Processing | Error deleting files from storage. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.546 | Internal Error / Deletion Processing | Failed to collect files for deletion. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.547 | Internal Error / Query Processing | The current query selection results in too many files to download from storage. | Narrow down time range for selection. |
| iot.rat.error.548 | Internal Error / Query Processing | Querying log messages cannot be completed. | Check the application documentation for details on the error code. |
| iot.rat.error.549 | Internal Error / Query Processing | Temporary error occurred. A new directory cannot be created. | Try again. If the error persists, create a support ticket. |
| iot.rat.error.550 | Internal Error / Consolidation Processing | Invalid time period had been used during file consolidation. | Create a support ticket. |
| iot.rat.error.551 | Internal Error / Query Processing | Error during performance calculation. | Create a support ticket. |