Initial Log In to SAP Service and Asset Manager

During the initial logon process, set a numerical passcode to unlock the application without having to enter your user name and password each time the application or the mobile device is locked.

Context

To work with the SAP Service and Asset Manager application, first log in with a corporate user name and password. Then, set a secondary personal passcode known only to you to easily unlock the application when it is locked on your device. You do not need to enter your user name and password after the initial log on, only the passcode.

Procedure

  1. Tap on the SAP Service and Asset Manager icon.

    The SAP Service and Asset Manager splash screen appears.

    You can try out the app in demo mode before using it productively with your business data. To launch the app in demo mode, tap on Try the Demo, and ignore the steps below.

  2. Tap the icon to open the application.
  3. On the initial screen of the SAP Service and Asset Manager application, read the End-User License Agreement, click Agree to accept.
  4. Scan the QR code (generated in the task) located on the APIs tab of the SAP Business Technology Platform Mobile Services.
  5. Log in using your SAP Business Technology Platform email address and password credentials.
  6. Choose your device passcode. Reconfirm the passcode when prompted.

Results

The SAP Service and Asset Manager application performs an initial transmit to bring down all of your jobs, notifications, assets, equipment, and other objects. Depending on the size of your application, the transmit could take several minutes. When finished, the main Overview screen is shown and you are ready to begin to work with the application.