When you process quality notifications, maintenance notifications, or service notifications, you can use the
action box
to execute
follow-up functions
. Follow-up functions can help you process a notification and are documented as an
activity
or
task
for the notification header or notification item after being executed. Depending on your settings in Customizing for
Notification Processing
, the follow-up functions in the action box can include functions that you can execute:
More than once and independently of other follow-up functions in the action box
Only once and/or after certain other follow-up functions have been executed (for example, interdependent, process-related functions)
Example
Follow-up functions in the action box are different from task-related follow-up actions . Both follow-up functions and follow-up actions call function modules. With a follow-up action, however, the system executes the corresponding function module when you save a quality notification. With a follow-up function, the system executes the corresponding function module as soon as you execute the follow-up function in the action box. Also, when you process follow-up functions, you enter information in a dialog box. This is not possible with follow-up actions.
You can link the follow-up functions that are documented as
tasks
to the functions of the
SAP
Business Workflow
component. This allows the system to trigger certain workflow tasks once a function has been executed and the notification has been saved.
The action box contains follow-up functions that support the following business processes:
The follow-up functions delivered in the standard system are ready for use. If you do not need a particular follow-up function, you can delete it in Customizing for
Notification Processing
. If you want to include your own, self-programmed functions in the action box, you must define them in Customizing for
Notification Processing
.
Function |
Additional Information |
---|---|
Appearance of the action box |
In the standard system, the action box is displayed as a tree. In this mode, the follow-up functions are displayed in a list in different colors. The colors have the following meaning:
|
Standard follow-up functions |
The action box contains several follow-up functions that have been predefined in Customizing for
|
Business transactions |
You can also assign a business transaction to each follow-up function in Customizing for
|
Authorization check |
Each follow-up function is assigned a code group in Customizing for
|
To execute a follow-up function in the action box, you click the text or double-click the icon for a follow-up function that is displayed in blue. A dialog box appears in which you can enter the data that is required to execute the function.
Note
You can only execute a follow-up function if you select it from the action box. If you create an activity or task in the notification using the input help for a catalog, the system will not execute a follow-up function.
The system executes the selected function and documents it as an activity or task for the notification header or notification item.