Notification TypeKey that specifies the origin, informational content, and other attributes of a notification. In the standard system, a notification type is assigned various notification origins, which in turn are grouped together in a notification category.
The standard system supports the following notifications (examples):
Notification Type |
Notification Origin |
Notification Category |
M1 - Maintenance request |
01 - Maintenance request |
Maintenance notification |
M2 - Malfunction report |
02 - Malfunction report |
|
M3 - Activity report |
03 - Activity report |
|
S1 - Problem notification |
04 - Problem notification |
Service notification |
S2 - Service request |
05 - Activity report (Service) |
|
S3 - Activity report |
06 - General notification (Service) |
|
Q1 - Customer complaint |
Q1 - Customer complaint |
Quality notification |
Q2 - Complaint against vendor |
Q2 - Complaint against vendor |
|
Q3 - Internal problem notification |
Q3 - Internal problem notification |
|
$$ - Feedback notification |
R3 - Feedback notification |
|
C1 - Claim (internal) |
C1 - Internal claim |
Claim |
C2 - Claim (external) |
C2 - External claim |
|
G0 - General notification |
G0 - General notification |
General notification |
In addition to the notification types listed above, the standard system may also contain other notification types.
When you create a notification in the system, you choose a notification type that suits the subject matter of the notification from a business standpoint. You can either use the notification type that was predefined in Customizing or in the user default values (default notification type), or you can select another notification type.
You can also define your own notification types in Customizing. When you create a new notification type, you must assign a notification origin predefined in Customizing to this notification type. On the basis of this assignment, the system automatically determines the notification category.
You cannot define notification origins or notification categories in Customizing.